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Clinic Type

Psychiatry

Address

N. Pearl Street, Brockton, MA

Phone

617.638.8000

Email

BMCPricingEstimates@bmc.org

Opening Hours

24/7 care (referral-only), inpatient unit staffed continuously

Emergency Care

Emergency referrals accepted via EDs (referral-based admission)

Services Offered

  • Inpatient psychiatric services
  • Referral-only 24/7 care
  • Trauma-informed care
  • Group therapy
  • Individual therapy
  • Substance use disorder treatment
  • Medication effectiveness evaluation
  • Occupational therapy
  • Psychotherapy
  • Peer support
  • Discharge planning
  • Recovery and safety planning
  • Care coordination
  • Family support & counseling

Team

  • Medical Director — Leadership/Medical Oversight
  • Patient Care Director — Leadership
  • Psychologists — Staff
  • Psychiatrists — Staff
  • Psychiatric Mental Health Nurse Practitioners — Staff
  • Social Workers — Staff
  • Registered Nurses — Staff
  • Mental Health Specialists — Staff
  • Peer Specialists — Staff
  • Occupational Therapists — Staff
  • Internist — Staff
  • Family Nurse Practitioner — Staff
  • Registered Dietician — Staff
  • Pharmacist — Staff

Insurance & Payment

  • Masshealth
  • Blue Cross Blue Shield
  • Tufts
  • Medicare

Insurances accepted include MassHealth, Blue Cross Blue Shield, Tufts and Medicare.

Languages Spoken

  • English
  • Spanish
  • Haitian Creole
  • Cape Verdean

FAQs

How many beds are available?

80 inpatient beds across three secure units.

Who can refer to the service?

Referral-only; patients referred from multiple sources including Emergency Departments, inpatient, residential, and outpatient settings.

How can referrals be made to the Inpatient Psychiatric Service?

Referral process includes referring agencies submitting patient information to the unit coordinators, staff reviews eligibility for admission, and upon approval, unit coordinators contact the referring agency to coordinate patient arrival.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CleanseNest: 2.6/5 (16)

Patients praise

  • Supportive and structured recovery environment for some patients
  • Appreciation for compassionate care and whole-person approach
  • Effective discharge planning and follow-up support

Common complaints

  • Difficulties reaching staff by phone
  • Concerns regarding patient safety and reported abuse
  • Dissatisfaction with visitation policies
  • Perceived lack of professional communication

"They never answer the phone, cannot get any information on a relative who has been there for 60 days... This place is the worst by far."

LocalityBiz user review

"I loved the structure and schedule of this facility... This facility does wonders. I slept like a baby those 3 days and they ensured I ate real and good food each day at proper times."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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