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About

Broken Arrow Urgent Care is part of Premier Family Care, a private medical practice offering personalized primary care with in-office and telemedicine services. Based in Broken Arrow, OK, the practice has 3 employees and an estimated annual revenue of $1–5 million. They operate across three US locations (Broken Arrow and Tulsa, OK) and provide services in primary care, family care, and telemedicine. Their web presence shows about 8.7k monthly visits with strong engagement (7 pages per visit, low bounce). They list a small team including Medical Assistants, a Certified Medical Assistant, and a Family Nurse Practitioner, with salaries for key roles provided. Employer rating stands at 3.0/5.0 from 1 review. Contact: 918-258-9990, 918-477-5190, 918-258-9111. Website: premierfamilycare.net.

Clinic Type

Urgent Care

Address

1130 E. Lansing Street (Just Northeast of Lynn Lane & Kenosha)

Phone

918-258-9111

Email

Opening Hours

Broken Arrow Urgent Care Hours: Monday - Friday 8:00 am - 8:00 pm; Saturday 9:00 am - 6:00 pm; Sunday 11:00 am - 4:00 pm

Services Offered

  • Urgent Care
  • Family Practice
  • Medical Clinic
  • Physician Services

Team

  • Clell Pond, DO — DO
  • Leisha Lawson — MSN, APRN, FNP-C
  • Adrian Theerman — MSN, APRN, FNP-C
  • William Thummel — MSN, APRN, FNP-C

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Broken Arrow Urgent Care?

Broken Arrow Urgent Care Hours: Monday - Friday 8:00 am - 8:00 pm; Saturday 9:00 am - 6:00 pm; Sunday 11:00 am - 4:00 pm.

Who are the urgent care physicians?

Clell Pond, DO; Leisha Lawson, MSN, APRN, FNP-C; Adrian Theerman, MSN, APRN, FNP-C; William Thummel, MSN, APRN, FNP-C.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trucker Guide: 2.8 out of 5 (54)
  • Birdeye (Aggregate): 4.2 out of 5 (304)
  • MapQuest: Not explicitly rated but contains mixed reviews (14)

Patients praise

  • compassionate and attentive doctors
  • friendly and helpful staff interactions in some instances
  • timely care for some patients
  • effective medical recommendations and prescriptions

Common complaints

  • long wait times
  • unprofessional or dismissive staff/providers
  • poor communication or lack of engagement by providers
  • disorganization in front office management

"I would not recommend this facility if you want to develop a close relationship with provider. I’ve been going to them for years... you have to sit and wait forever..."

Trucker Guide Review

"Do NOT waste your time or money at this JOKE of an urgent care!!!! Saw Theerman... he was so unprofessional he didn't even introduce himself."

MapQuest Review

"Dr. Iven is the best! She always takes the time needed to listen to me... She's compassionate and caring. Favorite doctor ever!"

Trucker Guide Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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