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Clinic Type

Physical Therapy

Address

Bronx, NY – 1200 Waters Place; Hutchinson Metro Center; North Riverdale; Throgs Neck; (also listed: Bronx, NY – General Bronx locations)

Phone

(929) 504-5650

Email

amarsella@professionalpt.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • physical therapy
  • pelvic floor physical therapy
  • spine physical therapy
  • hand therapy
  • womens physical therapy
  • blood-flow restriction training therapy (BFRt)
  • athletic rehabilitation
  • post-discharge exercise programs
  • orthopedic physical therapy

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Professional Physical Therapy (Corporate/Location sites): Average ratings across various Professional PT Bronx locations often range from 4.9 to 5.0 stars
  • JAG Physical Therapy: 5.0 (61 reviews)
  • Better Business Bureau (Professional Physical Therapy): N/A (3 complaints in the last 3 years)

Patients praise

  • Effective and knowledgeable physical therapists providing successful treatment outcomes
  • Professional, friendly, and supportive clinical staff
  • Clean and well-equipped facilities in many locations
  • Personalized treatment plans and patient-centered care

Common complaints

  • Billing and insurance issues (e.g., unexpected costs, difficulty understanding insurance, alleged billing errors)
  • Rude or dismissive front desk staff in some locations
  • Concerns about cleanliness or facility maintenance in specific instances
  • Occasional complaints regarding diagnostic procedures or clinical quality in some practices

"Professional Physical Therapy has major issues and I urge all to stay clear of them because of their fraudulent billing practices and lack of patient care."

Better Business Bureau complaint

"My primary physical therapist, RB, is phenomenal. He is patient, actively listens, and never rushes when explaining things. He personalized my treatment plan..."

Professional Physical Therapy website testimonial

"Island Musculoskeletal misdiagnosed me and that could have cost me MY LIFE!!! I had to have surgery and now I am absolutely fine."

Review from localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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