Department of Urology - Patient Care - Montefiore Einstein
Urology • Bronx, NY
Clinic Type
Urology
Address
—
Phone
1-800-636-6683
development@einsteinmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (Urologists): 5/5 (7 reviews)
- Zocdoc (Dr. Kara Watts): 4.94/5 (16 reviews)
- Vitals (Dr. Norman Z. Kahan): 5.0 (2 reviews)
Patients praise
- Highly regarded clinical expertise and leadership
- Positive experiences with individual urology specialists
- Modern, state-of-the-art treatment technology
- Professional and polite care from specific providers
Common complaints
- Long wait times
- Unprofessional or uncaring staff interactions
- Lack of communication from hospital staff
- Facility cleanliness concerns
"Utterly unprofessional everytime I come here and on this occasion the staff is uncaring and neglectful."
— MyMediTravel (Patient review of Montefiore Medical Center)"Dr Sapan Poiepalle,has been my Dr for many years.He is polite, courteous, and listened to any concerns.I would not see another Dr unless he's unavailable."
— rater8 (Patient review of Dr. Sapan Polepalle)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Montefiore opens urology center in Nyack - Westfair Communications — Jun 25, 2026
- Montefiore Expands Healthcare Investment in Rockland County — Jun 30, 2026
- Dr. Michael Ficazzola, Urologist | Bronxville, NY | WebMD — Nov 3, 2025
- Montefiore Einstein’s Jack D. Weiler Hospital Earns Top Honor for Emergency Department Care and Patient Advocacy | Montefiore Einstein — Jul 23, 2025
- Michelle Gong, M.D., M.S., Appointed Chair of Montefiore Einstein Department of Medicine — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Bronx
Advanced Urology Centers of New York (AUCNY) is a private medical practice group with multiple New York locations, including the Bronx and Manhattan. Key details: - Services: Urology-focused medical care across convenient offices. - Locations: Melville (headquarters) and several offices in the Bronx, Manhattan, Nassau, Queens, Rockland, Suffolk, and Westchester. - Size & finances: About 15 employees; annual revenue around $1.25M. - Leadership: Mark Chang, Urologist – Partner. - Contact: urology@aucofny.com; phone 1-516-931-0041. - Website: aucofny.com - Website metrics: ~15k monthly visits; low bounce rate; US-dominated traffic. If you’re seeking a urology provider in the Bronx or other NYC areas, AUCNY positions itself as a network of top urologists aiming for high-quality care and positive patient experiences.
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