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Access Health & Avera Medical Group — Brookings, SD Brookings - About: Avera Health is a nonprofit, fully integrated regional health system based in Sioux Falls, SD, serving five-state region (SD, MN, IA, NE, ND) with more than 300 locations and 60+ specialties. Avera Medical Group operates physicians and advanced practice providers across ~200 locations in the region. - Brookings presence: Avera Medical Group has facilities in Brookings, SD, under the Access Health & Avera Medical Group umbrella, offering primary care and specialty services as part of Avera’s regional network. - Network scope: 72,000+ square miles, nearly 1 million population served; large employer in SD; health plans available through Avera Health Plans (SD and IA). - Contact/overview: Headquarters in Sioux Falls; main phone: 1-605-322-4700. For Brookings details, visit the Avera/Brookings location page on avera.org.

Clinic Type

Pediatrics

Address

400 22nd Ave, Brookings, SD 57006

Phone

+1-605-697-9500

Email

Opening Hours

Holiday Hours (as listed on site)

Services Offered

  • Access Health Services
  • Avera Medical Group Services
  • Mammography
  • Outreach: Orthopedics
  • Radiology & Imaging
  • Avera Lab Direct Access Testing
  • Holiday Hours
  • Meet Our Team

Team

  • Team Members — Various providers at Access Health & Avera Medical Group — Brookings

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Access Health & Avera Medical Group — Brookings?

Access Health Services, Avera Medical Group Services including Mammography, Orthopedics outreach, Radiology & Imaging, Lab testing, and other related services.

What are the hours for Access Health & Avera Medical Group — Brookings?

Sunday 9 AM – 12 PM; Monday 8 AM – 7 PM; Tuesday 8 AM – 7 PM; Wednesday 8 AM – 7 PM; Thursday 8 AM – 7 PM; Friday 8 AM – 7 PM; Saturday 9 AM – 12 PM. Some hours vary. See locations for details.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4/5 (58 reviews)
  • Birdeye for Behavioral Health: 4/5 (4 reviews)
  • Apple Maps: 1/1 (1 review)

Patients praise

  • Praise for dedicated and caring individual staff members who go above and beyond in their duties
  • Recognition of professional and compassionate care in specialized services like behavioral health
  • Appreciation for efficient handling of administrative tasks such as insurance matters by certain employees

Common complaints

  • Dissatisfaction with staff behavior, including reports of rudeness and disrespect from front desk and nursing staff
  • Issues with the billing process, causing confusion and inconvenience
  • Service inefficiencies and concerns regarding inadequate testing leading to misdiagnosis
  • Frustration with appointment availability and scheduling for urgent concerns like dermatology

"Patients reported exceptional care and highlighted individual employees... who went above and beyond in his duties."

Owldali Patient Experiences Summary

"Calling to schedule an appointment out of concern for melanoma should not be met with inhumane and rude behavior... If you don't care that someone is concerned about skin cancer then why are you even there to begin with."

Patient review on LocalityBiz

"My therapist was professional, compassionate, and really took the time to understand my concerns. From the very first session, I felt heard and supported."

Patient review on Birdeye (Behavioral Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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