Access Health & Avera Medical Group — Brookings, SD
Urgent Care • Brookings, SD • Since 1897
About
Access Health & Avera Medical Group — Brookings, SD Brookings - About: Avera Health is a nonprofit, fully integrated regional health system based in Sioux Falls, SD, serving five-state region (SD, MN, IA, NE, ND) with more than 300 locations and 60+ specialties. Avera Medical Group operates physicians and advanced practice providers across ~200 locations in the region. - Brookings presence: Avera Medical Group has facilities in Brookings, SD, under the Access Health & Avera Medical Group umbrella, offering primary care and specialty services as part of Avera’s regional network. - Network scope: 72,000+ square miles, nearly 1 million population served; large employer in SD; health plans available through Avera Health Plans (SD and IA). - Contact/overview: Headquarters in Sioux Falls; main phone: 1-605-322-4700. For Brookings details, visit the Avera/Brookings location page on avera.org.
Clinic Type
Urgent Care
Address
400 22nd Ave, Brookings, SD 57006
Phone
+1 605-697-9500
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Opening Hours
Sunday 9 AM – 12 PM; Monday 8 AM – 7 PM; Tuesday 8 AM – 7 PM; Wednesday 8 AM – 7 PM; Thursday 8 AM – 7 PM; Friday 8 AM – 7 PM; Saturday 9 AM – 12 PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Access Health & Avera Medical Group – Brookings?
Sunday 9 AM – 12 PM; Monday 8 AM – 7 PM; Tuesday 8 AM – 7 PM; Wednesday 8 AM – 7 PM; Thursday 8 AM – 7 PM; Friday 8 AM – 7 PM; Saturday 9 AM – 12 PM. Some hours vary. See locations for details.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (58 reviews)
- OwlDali: 3.4 out of 5 stars (47 ratings)
Patients praise
- High praise for clinical staff, particularly doctors and nurses, for their compassion, listening skills, and professional care
- Recognition of individual staff members for going above and beyond in their duties
- General appreciation for the quality of medical care provided by specific physicians
Common complaints
- Dissatisfaction with billing office policies and lack of affordable payment plans
- Concerns regarding staff behavior, including reports of disrespectful or rude front-desk staff and nurses
- Instances of perceived inadequate medical testing or care, leading to reports of misdiagnosis or negative emergency department experiences
"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan... We will finish out going there for this one issue because the doctor was awesome and will not return due to the billing office and inability to set up affordable payment plans!"
— Birdeye review"Wonderful experience as always. Amy Nelson and her nurse Lori are absolutely amazing. It is rare to find such a compassionate provider/ nurse anymore... Amy takes the time to talk to you, and actually listens. I never leave without feeling I had the best care."
— USCompanies.net review"Dr. Ahlers is amazing. She cares deeply for her patients. Very professional! And she hears you! God sent her to me!"
— Avera provider profile patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mammogram screenings in Sioux Falls for Breast Cancer Awareness Month — Oct 13, 2025
- Kraus-Anderson completes new Yorkshire Medical Office Building in Brookings, S.D. | Kraus-Anderson — Oct 22, 2025
- Next generation of Avera Medical Group leaders build on strong legacy - SiouxFalls.Business — Jul 29, 2025
- Incentives available for new respiratory therapists in South Dakota | South Dakota State University — Oct 1, 2025
- 🏥 Multiple Healthcare Openings in Brookings, SD – Flexible & Rewarding Roles - NewsBreak — Jul 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Brookings
Sanford Health is a nonprofit, integrated health care system based in Sioux Falls, SD, with multiple locations including Fargo, ND; Bemidji, MN; and Marshfield, WI. It operates 8 offices in the United States and provides acute care services through its network of hospitals and clinics. Key details: - Type: Nonprofit healthcare organization - Headquarters: Sioux Falls, SD - Founded: 1996 - Services: Acute and general medical care across affiliated hospitals and clinics - Contact: 1-605-333-1000 - Website: sanfordhealth.org Note: The provided highlights do not list a Brookings, SD acute care clinic specifically. If you need confirmation of a Sanford Health acute care clinic in Brookings, SD, I can check for the exact address and services.
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