HRI Hospital | Mental Health Facility Boston MA
Mental Health Services • Brookline, MA • 1 (Brookline, MA) locations
About
HRI Hospital is a private mental health care facility in Brookline, Massachusetts (HQ: 227 Babcock St, Brookline). It offers inpatient psychiatric care for adults with general psychiatric disorders, dual diagnosis, and women-specific issues. The hospital includes an all-women’s unit and a dual-licensed substance abuse unit, plus seven partial hospitalization and intensive outpatient programs (e.g., GAP, Dual Diagnosis, Triangle for LGBTQIA+, Stride for Young Adults, and Adult Women-focused tracks). Telehealth services are available, and the organization operates three offices in the United States. The facility employs about 69 staff and focuses on comprehensive behavioral health services. Contact: +1 617-731-3200.
Clinic Type
Mental Health Services
Address
227 Babcock St., Brookline, MA 02446
Phone
617-731-3200
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
https://hrihospital.com/admissions/telehealth/
Emergency Care
24/7 Admissions; crisis/inpatient care
Services Offered
Team
Insurance & Payment
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Phone or online form for appointment (confidential assessment), Admissions information mentions insurance coverage available
Languages Spoken
FAQs
Does HRI Hospital offer telehealth or no professional referrals for PHP/OP?
No professional referrals needed for Partial and Intensive Outpatient programs.
Do I need a professional referral for Partial and Intensive Outpatient programs?
No professional referrals needed for Partial and Intensive Outpatient programs.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- findrecoverynow.org: 2.8/5 (147)
- beaminghealth.com: 2.0/5 (33)
- rehab.com: 3.1/5 (237)
Patients praise
- Structured days and activities
- Some patients found the programming helpful for dual diagnosis or mental health learning
- Specific staff members (e.g., nurse practitioners) cited as supportive by some patients
Common complaints
- Poor communication and difficulty reaching staff
- Inadequate medication management or withholding of medication
- Negative, cold, or unwelcoming physical environment (e.g., dark, basement, outdated)
- Concerns about short-term fixes without long-term care planning
- Staffing issues, including rude behavior and perceived lack of competence
- Inconvenient location, particularly parking issues
"The environment makes you feel worse than you already do... It's totally low-budget and gives you a cold feeling -- brick walls, no windows, hasn't been updated since at least the early 80s. The food is worse than prison food."
— findrehabcenters.org"Terrible. Offered no help or guidance basically a place to keep you for 3 days then kick you out regardless if i wanted to stay an extra day... They didnt even give me antibiotics for 26 hours nevermind my normal meds."
— findrecoverynow.org"I am extremely disappointed with HRI Hospital. In my experience, their communication is very poor. They rarely answer the phone, and it’s incredibly hard to get any updates or speak with someone when it matters most."
— rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Health Care Renewal: New Allegations About Universal Health Services Inc - Why We Should Not be Surprised — May 20, 2026
- Nicole Fortuno Abeleda — Jun 26, 2026
- Boston Children’s plans $640 million pediatric psychiatric hospital — Dec 10, 2025
- Boston Children's announces $640M psychiatric hospital expansion - Axios Boston — Dec 10, 2025
- Inside Boston Children’s $650M plan to transform pediatric mental health - Becker’s Behavioral Health — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Brookline
Northeast Health Services (Brookline/Chestnut Hill, MA) operates a behavioral health clinic in the Chestnut Hill–Brookline area, expanding services with a new clinic ready for scheduling. They’re actively hiring for roles including associate and independently licensed therapists, as well as clinical support staff like Medical Administrative Assistant Team Lead. The organization emphasizes accessible mental health care for patients and a supportive team environment for staff growth. If you’re seeking care or employment in Chestnut Hill/Brookline, they offer scheduling for mental health appointments and opportunities to join their clinical and administrative teams.
The Brookline Center for Community Mental Health is a nonprofit mental health provider and innovation hub based in Brookline, MA (founded 1958). It offers affordable, high-quality outpatient mental health care and related community-based social services to children and adults across Massachusetts and beyond, with a mission to improve access, effectiveness, and health equity within the care system. Key facts: 73 employees, annual revenue about $25.6M, 4 offices (all in Brookline), services include individual and group counseling, school-based programs, case management, crisis intervention, and care coordination. Contact: info@brooklinecenter.org; 617-277-8107.
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