Internal Medicine - NewYork-Presbyterian Hospital

Patients praise

• Some patients report positive interactions with caring, professional, and compassionate staff and physicians
• Instances of effective medical problem-solving and follow-up care from specific doctors
• Good experiences reported with surgical care and nursing staff in certain departments]},ratingsMentioned:[{rating:{citations:,confidence:
• value:
• 3.7 out of 5 stars
• },reviewCount:{citations:,confidence:
• 16 reviews
• },site:{citations:,confidence:
• BirdEye (aggregating Google reviews)
• }},{rating:{citations:,confidence:
• 4.5 out of 5 stars
• 18 ratings for a specific internal medicine provider
• }}],sampleQuotes:[{quote:{citations:,confidence:
• The care was lackluster—near the end, I sat for thirty minutes holding a cup of my own urine, because nobody came to take it from me—but the zealousness of the various billing departments from which I have now received four bills totaling $1,500 is certainly commendable.
• },source:{citations:,confidence:
• Strangers on the Subway (blog post)
• }},{quote:{citations:,confidence:
• Dr. Simon is a great doctor. He is always pleasant, never abrupt with his patients. Though the visit time is short, he is great at managing it wisely and I leave knowing that he takes my concerns seriously and there is a plan in place to address the issue(s).
• Vitals review of Dr. Todd L. Simon
• }}]},top_results:}
• top_results:}

Common complaints

• Issues with administrative and support staff, including unprofessionalism and unresponsiveness
• Billing problems and concerns about unexpected or confusing charges
• Long wait times for appointments and during visits
• Concerns regarding facility cleanliness and hygiene in some areas, specifically the emergency department
• Dissatisfaction with communication from providers and follow-up care