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About

Mount Sinai Health System operates a large NYC network of hospitals and ambulatory sites, including seven hospital campuses and affiliated clinics. For primary care in Brooklyn, Mount Sinai Brooklyn is the key campus within the system. It offers primary and specialty care across Brooklyn, with access to the Icahn School of Medicine at Mount Sinai and related Mount Sinai services. If you’re seeking a primary care location specifically in Brooklyn, Mount Sinai Brooklyn is the relevant facility within the Mount Sinai Health System.

Clinic Type

Primary Care

Address

300 Cadman Plaza West, Brooklyn, NY 11201

Phone

1-800-637-4624

Email

conciergemembership@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • chronic disease management
  • illness treatment
  • healthy lifestyle maintenance
  • appointment scheduling

Team

  • Mount Sinai Doctors - Brooklyn Heights — Primary Care Clinic Location
  • Mount Sinai Doctors Williamsburg — Primary Care Clinic Location
  • Mount Sinai Doctors-Midwood — Primary Care Clinic Location

Insurance & Payment

Languages Spoken

FAQs

How can I find a Primary Care doctor or schedule an appointment?

For help finding a Primary Care doctor or to schedule an appointment, please call 1-800-637-4624.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mount Sinai official portal for Brooklyn Heights Primary Care: 4.8/5 (204 responses)
  • Zocdoc (Brooklyn Heights Same Day Adult Primary Care): 4.6/5 (30 patients)
  • Yelp (Williamsburg): 2.5/5 (71 reviews)
  • Birdeye (Mount Sinai Brooklyn Hospital): (Not specified) (540 reviews)
  • Birdeye (Brooklyn Heights Urgent Care): 3.7/5 (70 reviews)
  • Solv Health (Brooklyn Heights Urgent Care): 2.5/5 (49 patients)

Patients praise

  • Highly rated individual doctors and clinical quality
  • Professionalism of specific medical providers
  • Thorough and clear communication from some medical staff
  • Clean office environments

Common complaints

  • Long wait times for appointments and procedures
  • Unprofessional or rude staff interactions
  • Difficulty communicating with administrative staff or reaching offices by phone
  • Issues with appointment scheduling, billing transparency, and website accuracy
  • Poor patient experience regarding hospital culture and communication with doctors

"Reich was outstanding - easy appointment, very easy to talk to and very thorough."

Yelp (Williamsburg)

"Every other time I call, they can't seem to find my doctor on file, and the last time they refused me sent me to urgent care where I waited all afternoon to..."

Yelp (Brooklyn Heights)

"Unprofessional and rude. Save yourself a waste of time. I Arrived on time for the yearly physical appointment; the reception staff was online shopping and not very helpful..."

Birdeye (Mount Sinai Brooklyn Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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