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Clinic Type

Behavioral Health

Address

2137 E. 22nd Street Brownsville, TX 78520

Phone

+1-956-548-7400

Email

Opening Hours

Mon/Tues/Thurs/Fri - 8:00 AM - 5:00 PM; Wednesdays - 10:00 AM - 6:00 PM; Saturdays and Sundays - CLOSED

Telehealth

Yes, Services also offered via Telehealth

Emergency Care

Local Lifeline: Tropical Texas Behavioral Health Crisis Line 877-289-7199

Services Offered

  • Behavioral Health Care
  • counseling
  • medication management
  • adult services
  • child and adolescent pediatric programs
  • telehealth
  • psychiatric disorders treatment
  • prevention and healthy outcomes

Team

  • Andrey Shalomov — Doctor of Medicine, Psychiatrist, Behavioral Health Section Director
  • Dr. Alfonso Mercado
  • Roxanne Garcia — Physician Assistant- Certified
  • Irma Camacho-Villarreal — Doctor of Nursing Practice/ Psychiatric Mental Health Nurse Practitioner
  • Juan S. Carpio — Licensed Chemical Dependency Counselor
  • Ludivina Montalvo — Licensed Professional Counselor
  • Linda Macias — Licensed Professional Counselor

Insurance & Payment

  • Blue Cross Blue Shield
  • CSHCN (Children with special Health Care Needs)
  • Medicaid
  • Healthy Texas Women
  • Key Benefit Advantage
  • Tri-Care
  • Evolve Vision

If your insurance plan is not listed, please call 956-548-7400 to confirm coverage.

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Nursa: 4.0 out of 5 stars (based on 305 reviews on one platform) (305)

Patients praise

  • Accessible medical care for low-income populations
  • Some staff members described as kind, patient, and helpful
  • Positive experiences with specific pharmacists and medical providers

Common complaints

  • Long wait times for appointments and pharmacy services
  • Poor customer service and communication from staff
  • Reports of unprofessional or inappropriate behavior by medical providers
  • Lack of effective treatment or follow-up for chronic conditions
  • Frustration with administrative/registration processes

"This facility helps low income people with medical care. Doctors are great & listen. They provide a wide range of medical/health services."

Brenda Ortiz on LocalityBiz

"You have to wait 30 minutes or more just to drop off prescription..terrible customer service in Pharmacy...we must take a number...then comes a security guard or any of their employees and they take care of them right away..."

Angelica Ramirez on LocalityBiz

"I’m always here on time for my check ups, and even though they give you an APPOINTMENT ... I have to wait two hours to finally be seen. It’s not a one time thing, it’s an every appointment thing."

Maria Baena on Beautihost

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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