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Southwest General Health Center is a nonprofit, 354-bed hospital in Middleburg Heights, Ohio (near Cleveland). It partners with University Hospitals of Cleveland and operates a Level III Trauma Center and Primary Stroke Center. The center serves the Greater Cleveland area and has about 736 employees. Key takeaways: - Location: Middleburg Heights, Ohio (HQ at 18697 Bagley Rd, Middleburg Heights) - Relationship: Partnered with University Hospitals of Cleveland - Facilities: 354 beds; Level III Trauma Center; Primary Stroke Center - Pediatric ER: Not specified as a separate Brunswick site in the available details - Contact: General inquiries: info@swgeneral.com; main phone numbers 440-816-8000 or 440-816-5050 If you need exact pediatric emergency services in Brunswick, I can look for whether Southwest General operates a Brunswick-location pediatric ER or provide nearest pediatric ER options in the Cleveland area.

Clinic Type

Pediatrics (multi-location group)

Address

Brunswick Medical Center and 24-hour Emergency Room 4065 Center Road Brunswick, OH 44212; Southwest General Main Campus 18697 Bagley Road Middleburg Heights, OH 44130

Phone

330-558-0150

Email

portal@swgeneral.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes (Rainbow Pediatric Emergency Services available at Main Campus ER and Brunswick ER)

Services Offered

  • Pediatric Emergency Care

Insurance & Payment

Languages Spoken

FAQs

What conditions are treated by Rainbow Pediatric Emergency Services?

The service treats a variety of pediatric conditions including bone fractures, sprains, lacerations, fever, diarrhea, vomiting, asthma, headache, stomachache, dehydration, and ear, nose and throat infections.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 2.8/5 stars (74 reviews)
  • Yelp: 2.5/5 stars (64 reviews)

Patients praise

  • Reports of fast attention and quick initial triage
  • Some staff members described as professional and compassionate
  • Convenience of having emergency care close to home

Common complaints

  • Reports of rude or dismissive staff and physician bedside manner
  • Concerns regarding understaffing and long wait times
  • Issues with insurance/billing transparency
  • Frustration with communication during patient care transitions

"They are very busy and seem to have lower staffing but still giving exceptional care! They took our concerns seriously and were quick to rule out anything life threatening!"

LocalityBiz Review

"Absolutely horrible! Took my little cousin there... Tried explaining everything to the doctor asked her to take a minute because she wouldn’t listen kept cutting me off. She was so rude."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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