Greater Cleveland Family Medicine
Primary Care • Brunswick, OH • multiple locations
Clinic Type
Primary Care
Address
1350 Bagley Road, Berea, OH 44017; 4065 Center Road, 220 Brunswick, OH 44212; 18780 Bagley Road, Suite 104 Middleburg Heights, OH 44130; 7215 Old Oak Blvd., A 318 Middleburg Heights, OH 44130; 10139 Royalton Road, Suite H North Royalton, OH 44133; 27076 Bagley Road Olmsted Township, OH 44138; 18181 Pearl Road, B202 Strongsville, OH 44136
Phone
440-816-5188 (Berea); 330-558-0070 (Brunswick); 440-816-5950 (Middleburg Heights); 440-816-2494 (Southwest General Main Campus); 440-816-2878 (North Royalton); 440-816-8380 (Olmsted Township); 440-816-4965 (Strongsville)
portal@swgeneral.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency care available at Southwest General Medical Group locations
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the scope of services provided by the family practice?
Board-certified physicians provide preventive medical care, acute and chronic care, routine checkups, health-risk assessments, immunizations and screening tests, and personal care to help maintain health.
Are all practice locations accepting new patients?
All practice locations are accepting new patients.
How do I schedule an appointment?
To schedule an appointment, please call the office directly.
Where can I view policies on phone calls, appointment scheduling, prescriptions and refills, test results, insurance, referrals and billing?
Please visit the main Southwest General Medical Group page for policies.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: positive
- Cleveland Clinic Provider Profile (Dr. Timothy Miller): 4.9/5 stars (86 reviews)
Patients praise
- Physicians are frequently described as attentive, thorough, and good listeners
- Patients feel valued and not rushed during appointments
- High level of compassion and professional knowledge reported for primary care doctors
- Consistent, long-term care satisfaction for many patients
Common complaints
- Rude or unprofessional staff encounters
- Difficulty getting staff to listen to concerns during some visits
- Frustration with billing or payment processes in the express/urgent care clinic
"Dr. Cain is the reason I keep coming back to the Brunswick location. He is very thorough, kind and never makes you feel like you're rushed. Cleveland Clinic is lucky to have him."
— Cleveland Clinic Provider Profile"Went in today to express clinic today and was greeting by a very rude employee... she was completely rude, yelling across the lobby while patients were in there..."
— LocalityBiz (Brunswick Family Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Brittany Baloun, CNP - Brunswick, OH - Family Medicine — May 20, 2026
- Dr. Steven Pottschmidt, MD - Brunswick, OH - Family Medicine - Request Appointment — Jun 8, 2026
- Brunswick Family Health Center - Brunswick - OH - Express Care Clinics — Jun 27, 2026
- Jessica Tobin, CNP - Brunswick, OH - Obstetrics and Gynecology — Jul 7, 2026
- Katherine Najdovski, CNP - Brunswick, OH - Headache Medicine - Request Appointment — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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