Primary Care in Buena Park, California
Osteopathic Medicine • Buena Park, CA
Clinic Type
Osteopathic Medicine
Address
—
Phone
(657)-212-3212
info@upperechelonmedical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Urgent care
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Edgardo Gonzalez): 5.0/5.0 (based on 5 ratings) (1 written review)
- Healthgrades (Dr. Victor Caluya): 3.4/5.0 (13 ratings/reviews)
- Yelp (Friends Medical Group): (Not explicitly stated, but negative sentiment noted) (19 reviews)
Patients praise
- knowledgeable and caring medical providers who take time with patients
- professional and thorough clinical examinations
- effective patient-centered care and clear communication in some practices
- multilingual staff capabilities at certain locations
Common complaints
- long wait times and appointment scheduling issues
- unprofessional or unfriendly front desk and administrative staff
- perceived poor communication or lack of empathy from providers
- difficulties with medication refills and referrals
- concerns about high costs and unexpected billing for specific services
"I really like this Doctor, he’s very caring , knowledgeable and helpful. The staff in the back are really nice…But The staff at the front desk are not very friendly."
— WebMD review for Dr. Edgardo Gonzalez"Dr. Caluya was rude and unprofessional. I would give him negative stars. My first visit was to establish care... he asked me what do you want me to do? ! As he laughed and paced around the room."
— Healthgrades review for Dr. Victor Caluya"AllCare Family Medical Group exemplifies the outstanding and excellence in primary care... The staff are exceptionally courteous, efficient, and solution-oriented."
— LocalityBiz review for Allcare Family Medical GroupSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Trung Pham, MD – Santa Ana, CA | Internal Medicine — Feb 6, 2026
- Philip Simmons | MemorialCare — Oct 27, 2025
- Dr. Winston Chung, MD - Internal Medicine Physician in Los Alamitos, CA — May 14, 2026
- Dr. Blanca Bisuna, MD, Family Medicine Physician - Mission Viejo, CA | Sharecare — Aug 26, 2025
- Dr. Philip Simmons, DO, Family Medicine Physician - Long Beach, CA | Sharecare — Jan 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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