General Surgery - Buffalo Medical Group
General Surgery • Buffalo, NY • Since 1946
About
Buffalo Medical Group (BMG) is a private multispecialty health system in Buffalo, NY, founded in 1946 and employing about 261 staff. They offer primary and specialty care across fields including surgery (general, plastic/reconstructive, vascular), cardiology, orthopedics, dermatology, gastroenterology, obstetrics/gynecology, sleep medicine, and more. BMG provides telemedicine and virtual care options, access to medical records, and travel advisory services, with a focus on patient- and staff-safety. They operate four offices in the Buffalo area, including their HQ at 325 Essjay Rd, Buffalo. If you’re seeking general or surgical care from a coordinated team, BMG aims to provide convenient, patient-centered services across its multispecialty network.
Clinic Type
General Surgery
Address
3900 North Buffalo Road, Orchard Park, New York 14127
Phone
716.656.4852
HR@BuffaloMedicalGroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Phone/Contact for details
Languages Spoken
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Current Offers
New Patients
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8 out of 5 stars (2,877 reviews (Birdeye))
- Birdeye: 3.7 out of 5 stars (364 reviews (Birdeye))
- Yelp: 2.6 out of 5 stars (27 reviews (Yelp))
Patients praise
- Professional and skilled individual physicians
- Compassionate care provided by specific specialists
- Positive experiences with surgical outcomes for some patients
Common complaints
- Difficulty reaching staff by phone and long hold times
- Unprofessional or rude behavior from reception/administrative staff
- Poor communication regarding appointment scheduling and follow-ups
- Issues with patient portals and lack of accessibility for non-technical patients
- Frustration over sudden changes in insurance coverage/network status
"My recent appointment... was one of the most unprofessional and dismissive medical interactions I have experienced."
— Birdeye Review"Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye Review"Sometimes we meet people who make you believe angels on earth exist... one of those angels is Dr. Ferstenberg-Osypian."
— Healthgrades Review (General Surgery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicole Bless, PA - Physician Assistant in Williamsville, NY — May 14, 2026
- Univera Healthcare Recognizes Buffalo Medical Group - Buffalo Healthy Living Magazine — Jul 1, 2026
- Compassionate, Comprehensive Cancer Care—Close to Home - Buffalo Healthy Living Magazine — Nov 24, 2025
- Harris Named chief of surgery — Apr 3, 2026
- Siddiqui Completes World’s First Robotic Microsurgical Intracranial Brain Surgery - Jacobs School of Medicine and Biomedical Sciences - University at Buffalo — Oct 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Buffalo
Surgical Associates of Western New York PC is a general surgery practice based in Buffalo, NY, with offices in West Seneca (and Derby/Kenmore areas). They offer minimally invasive and robotic-assisted surgery, hemorrhoid treatment, and other general surgery services. The practice is active, employs 2 people, and lists locations in Buffalo (headquarters) and New York, NY. Main contact: 716-677-5500. Website: surgicalassociateswny.com.
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