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Clinic Type

Pediatrics

Address

201 S. Buena Vista St., Suite 355, Burbank, CA 91505

Phone

818-869-7600

Email

phscaresolutionmanagement@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Telehealth

ExpressCare Virtual, MyChart messaging

Emergency Care

Yes (urgent care and after-hours access)

Services Offered

  • Pediatrics
  • Pediatric urgent care
  • Pediatrics resources
  • MyChart
  • Providence app (patient tools)

Technology & Equipment

  • MyChart
  • Providence app
  • ExpressCare Virtual
  • Urgent Care services

Team

  • Facey Medical Group Pediatrics - Burbank Team — Pediatric care team

Insurance & Payment

  • Aetna HMO
  • Aetna PPO
  • Anthem Blue Cross HMO
  • Anthem Blue Cross Medicare Advantage
  • Anthem Blue Cross PPO
  • Blue Shield of CA HMO
  • Blue Shield of CA HMO - Trio
  • Blue Shield of CA Medicare Advantage
  • Cigna HMO
  • Cigna PPO
  • Coventry/First Health PPO
  • Health Net - Medicare Advantage
  • Health Net Cal MediConnect HMO
  • Health Net PPO
  • HealthSmart (Interplan) PPO
  • Humana Medicare Advantage
  • Multiplan PPO
  • SCAN Medicare Advantage
  • US Family Health Plan - TriCare
  • Vivity by Anthem Blue Cross

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Established patients should call to verify insurance acceptance.

Call to verify insurance coverage, Insurance, Self-pay

Languages Spoken

  • English

Pricing

  • Insurances accepted listed above
  • Schedule and appointment pricing may vary by plan and services

Current Offers

New Patient Visit

FAQs

What services are offered at Facey Medical Group Pediatrics - Burbank?

Pediatric services including ADHD evaluation, behavioral health, growth and developmental assessments, hearing/vision screenings, vaccines, sports physicals, chronic illness care, and more.

Do you accept my insurance?

We accept most insurance plans. Please check with your insurance company before your visit to learn more about your specific coverage.

What insurances are accepted?

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 stars (575 reviews (Birdeye/Google aggregated))
  • Providence.org: 4.8/5 stars (3,094 ratings)
  • Yelp: 3.3/5 stars (113 reviews)

Patients praise

  • Highly rated individual pediatricians and physicians
  • Compassionate, thorough, and informative patient care from doctors and medical assistants
  • Efficiency and positive bedside manner of specific medical staff members

Common complaints

  • Difficulties scheduling appointments via telephone
  • Perceived decline in office management and administrative support
  • Issues with billing, medical coding errors, and insurance charges
  • Negative experiences with call center responsiveness

"Dr. Kao makes sure to treat the patient but keeps the parents well involved in all visits. She is friendly and very thorough she is very compassionate about patient care."

Unilocal review of Dr. Lisa Kao

"You would think that having a lot of employees would provide good customer service but it is so bad here that I always consider changing my insurance. Very hard to make appointments."

Yelp review of Facey Medical Group - Burbank

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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