Facey Medical Group - Burbank - Providence
Primary Care • Burbank, CA
Clinic Type
Primary Care
Address
191 S Buena Vista St., Suite 100, Burbank, CA 91505
Phone
818-869-7600
phscaresolutionmanagement@providence.org
Opening Hours
Mon - Fri: 8 a.m. - 5 p.m.
Telehealth
Live video with a board-certified provider within
Services Offered
Technology & Equipment
Team
Insurance & Payment
This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Established patients should call to verify insurance acceptance.
Insurance, Self-pay, Medicare, Private pay, Commercial insurance
Languages Spoken
Pricing
Current Offers
Visits start at $99 — $99
FAQs
What services are provided at Facey Medical Group - Burbank?
Primary care services, pediatric services, and related primary care offerings.
What services are included in ExpressCare Virtual?
Live video visits with a board-certified provider; convenient care for common ailments. Visit starts at $99 and many insurance plans are accepted.
What are the hours for Facey Medical Group - Burbank?
Mon - Fri: 8 a.m. - 5 p.m.
What is the contact phone for Facey Medical Group - Burbank?
818-869-7600
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence website: 4.5 out of 5 stars (16,274 ratings (combined across Providence platform))
- Yelp (via Apple Maps): 3.3 out of 5 stars (113 ratings)
- Birdeye (Google): 4.7 out of 5 stars (575 reviews)
Patients praise
- High quality of care from individual physicians
- Effective referral and HMO management processes for some patients
- Efficient and attentive bedside manner reported by some patients
Common complaints
- Difficulty scheduling appointments
- Poor customer service, particularly with call center staff
- Frustration with perceived decline in quality of care and staffing changes
"I again had the pleasure of visiting Dr. Alinsod... as my primary care physician, and I can't praise him enough. He was incredibly patient..."
— MapQuest/Yelp user review"You would think that having a lot of employees would provide good customer service but it is so bad here that I always consider changing my insurance. Very hard to make appointments."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Contract Termination: UnitedHealthcare Medicare Advantage Plans — Nov 10, 2025
- Expanded care options: Providence rejoins Pathway HMO Covered California — Jul 16, 2025
- UnitedHealthcare and Providence Split 2026: What It Means for Your Medicare Advantage Plan - Skyline Benefit — Oct 31, 2025
- Providence Saint Joseph Medical Center Welcomes New Chief Medical Officer — Jan 9, 2026
- Providence Saint Joseph Medical Center Honored as a Best Hospital for Maternity Care — Dec 10, 2025
Information sourced from the clinic's website as of July 10, 2026.
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