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About

Summary: The Franciscan Medical Clinic – Burien is part of Virginia Mason Franciscan Health (VMFH), a nonprofit health system serving the Puget Sound region. VMFH operates 10 hospitals and ~300 care sites in the Pacific Northwest and is headquartered in Tacoma, WA. VMFH is affiliated with CommonSpirit and emphasizes long-standing, community-focused care, including services for vulnerable populations. VMFH locations include Burien, WA among 11 U.S. offices, with a broad network of care sites across Washington state. For Burien-specific details (address, services, hours), consult VMFH’s official site or contact VMFH Burien directly.

Clinic Type

Family Medicine

Address

1145 Broadway Plaza, Tacoma, Washington 98402, US

Phone

800-276-8807

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Primary Care
  • In-person and Virtual Care

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.6/5 stars (37 reviews)
  • Birdeye: Mixed/Low ratings (based on negative sentiments expressed) (108 reviews (for Pavilion location))

Patients praise

  • Some patients report positive interactions with specific providers and departments (e.g., women's health)
  • Modern and clean facilities mentioned in some reviews
  • Occasional praise for friendly and professional staff members

Common complaints

  • Difficulty reaching staff by phone and long wait times
  • Concerns regarding administrative and billing errors
  • Reports of unprofessional or dismissive attitudes from some medical staff
  • Issues with scheduling, including last-minute cancellations

"I did. I waited two weeks and was on my way to the appointment when THEY CALLED ME 15mins BEFORE my appointment to CANCEL. ... I will be going elsewhere because I can never get in and this isn’t the first time I’ve had issues with scheduling or misinformation."

LocalityBiz Review

"Worst experience ever!!! Nobody picking up the phone!! Nobody returning calls!! Nobody is caring for you and your needs!!! Don't deserve 1 star"

Birdeye Review (Pavilion)

"The womens health clinic is phenomenal here. Everyone is very friendly between this location and Des Moines. I didn't have any issues with scheduling and my visits were great!"

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Burien, WA·Family Medicine

Home Towne Family Medicine in Burien is a private medical practice founded in 2008 with a single employee. Located at 15580 3rd Ave SW, Burien, WA 98166, the clinic offers health services including medication refills, insurance handling, and payments. Contact: 206-453-4215; htfmfront@myupdox.com. Website: hometownedoc.com. The practice operates across three offices in Burien and uses tech such as ezClaim, Updox, Microsoft tools, and Amazing Charts. Current web presence shows about 1,823 monthly visits (down 38.8% MoM, up 85.6% YoY) and a low bounce rate.

VerifiedSince 2008

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