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About

Summary: The Franciscan Medical Clinic – Burien is part of Virginia Mason Franciscan Health (VMFH), a nonprofit health system serving the Puget Sound region. VMFH operates 10 hospitals and ~300 care sites in the Pacific Northwest and is headquartered in Tacoma, WA. VMFH is affiliated with CommonSpirit and emphasizes long-standing, community-focused care, including services for vulnerable populations. VMFH locations include Burien, WA among 11 U.S. offices, with a broad network of care sites across Washington state. For Burien-specific details (address, services, hours), consult VMFH’s official site or contact VMFH Burien directly.

Clinic Type

Internal Medicine

Address

1145 Broadway Plaza, Tacoma, Washington 98402, US

Phone

800-276-8807

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (Franciscan Medical Clinic - Burien): 2.6/5 stars (37 reviews)
  • Birdeye (Franciscan Medical Pavilion Burien): 2.4/5 stars (108 reviews)

Patients praise

  • Some patients have reported satisfaction with the actual medical care provided by doctors and nurses
  • Specific mentions of friendly and professional technicians

Common complaints

  • Difficulties reaching the clinic via phone
  • Poor customer service and rude staff interactions
  • Issues with billing and insurance processing
  • Scheduling instability and appointment cancellations

"I have been very pleased with the care provided by the doctors and nurses at CHI Franciscan/Virginia Mason. The utter lack of concern and professionalism by their billing/insurance department is anoth..."

Dona S. (Apple Maps Review)

"Look at all the one star reviews this place is horrible with rude employees and the worst customer service I was told I wasn’t covered and when I got my insurance on the line the front desk refused to speak to them..."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Burien, WA·Internal Medicine

Home Towne Family Medicine in Burien is a private medical practice founded in 2008 with a single employee. Located at 15580 3rd Ave SW, Burien, WA 98166, the clinic offers health services including medication refills, insurance handling, and payments. Contact: 206-453-4215; htfmfront@myupdox.com. Website: hometownedoc.com. The practice operates across three offices in Burien and uses tech such as ezClaim, Updox, Microsoft tools, and Amazing Charts. Current web presence shows about 1,823 monthly visits (down 38.8% MoM, up 85.6% YoY) and a low bounce rate.

VerifiedEmergency careSince 2008

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