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About

Summary: - Virginia Mason Franciscan Health (VMFH) is a nonprofit integrated health system serving the Puget Sound region with 10 hospitals and ~300 care sites, headquartered in Tacoma, WA. - VMFH encompasses a long-standing care history since 1891, and includes notable programs like Bailey-Boushay House (HIV/AIDS care) and Benaroya Research Institute. It is part of CommonSpirit Health. - The organization operates 11 U.S. offices and offers a broad range of hospital and health care services across the Puget Sound area, including the Seattle metropolitan region. - For Franciscan Medical Clinic - Seahurst (Burien) specifically, VMFH is the affiliated network providing the clinic’s services within their regional footprint. - Key contact/identity details: VMFH, aliases include Virginia Mason Franciscan Health, Virginia Mason, Virginia Mason Medical Center; main site vmfh.org; phone lines include 1-507-354-2312 and +1 (888) 862-2737. Note: The page emphasizes VMFH’s nonprofit status, regional footprint in the Pacific Northwest, and its integration under CommonSpirit Health, with specific local presence across multiple WA locations, including clinics in the Seattle area.

Clinic Type

Primary Care

Address

1145 Broadway Plaza, Tacoma, Washington 98402, US

Phone

800-276-8807

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • In-person and virtual care
  • Virtual visits
  • Urgent care
  • Walk-in care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 2.6/5 (37)

Patients praise

  • caring and professional clinical staff
  • physicians noted as attentive listeners and knowledgeable
  • compassionate and thorough patient care

Common complaints

  • rude customer service
  • difficulties with scheduling and appointment cancellations
  • long wait times and perceived lack of staff responsiveness
  • communication issues regarding insurance coverage

"My favorite family dr to date. Great listener. Willing to adapt to the patient in front of her. I highly recommend her."

Doctor.com review

"Look at all the one star reviews this place is horrible with rude employees and the worst customer service."

Birdeye (Google review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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