Cone Health Burlington Family Practice
Family Practice • Burlington, NC • Since 1995
About
Cone Health Alamance Regional Medical Center (formerly Alamance Regional Medical Center) is a private, not-for-profit 238-bed hospital in Burlington, North Carolina. It joined the Cone Health network in May 2013 and operates under Moses Cone Health System. The campus provides general hospital services to Alamance County and surrounding areas, with multiple Huffman Mill Road addresses in Burlington serving as its main sites. Key details: - Location: Burlington, NC (HQ: 1240 Huffman Mill Rd, Burlington, NC 27215) - Beds: 238 licensed - Opened: 1995 - Ownership: Private, not-for-profit; part of Cone Health - Services: General hospital care (medical, surgical, etc.) as part of Cone Health network - Contact: Various phone numbers listed for facilities and care teams - News: Cone Health expansion plans in Mebane (2025) If you’re specifically looking for a Cone Health Burlington family practice option, you’ll primarily find primary care within the Cone Health network in the Burlington area under the broader Alamance Regional/Cone Health umbrella. For exact family practice locations and primary care physicians, check the Cone Health site’s primary care directory or the Alamance Regional location page.
Clinic Type
Family Practice
Address
1041 Kirkpatrick Rd Ste 200, Burlington, NC 27215
Phone
336-584-3100
TalentAcquisition@conehealth.com
Opening Hours
8:00 AM - 5:00 PM (as listed on site; hours may vary by day)
Services Offered
Technology & Equipment
Insurance & Payment
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View patient information to learn about insurance plans accepted, bill payment, financial assistance and medical records. You may also call the phone number listed on your insurance card to verify that we’re an in-network provider.
Walk-in, Scheduled appointments, Payment via MyChart
Languages Spoken
FAQs
What services are offered at Cone Health Burlington Family Practice?
Primary care services including routine physicals, cardiac risk assessments, COPD screening, heart disease treatments, immunizations, lung disease treatments, and lab draw services.
What are the hours of operation?
8:00 AM - 5:00 PM (closed New Year’s Day, Memorial Day, July 4, Labor Day, Thanksgiving Day; Christmas Eve and Christmas Day morning hours)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (54 reviews)
- Cone Health (Practice profile): 4.9 out of 5 stars (202 reviews)
- Cone Health (Provider profile): 4.6 out of 5 stars (for Janna Ostwalt, PA) (147 reviews)
Patients praise
- Patients report long-standing trust, with some families attending for over 25 years
- Specific providers, such as Dr. Donald Fisher and Janna Ostwalt, PA, receive high praise for listening, taking time, and being professional
- Generally regarded as a convenient, community-centered primary care option
- Staff are often described as caring and thorough during visits
Common complaints
- Complaints regarding administrative errors, including billing mistakes and billing deceit
- Difficulty scheduling appointments for urgent matters, with reports of long wait times
- Inconsistent experiences with provider confidence or communication regarding treatment plans
- Occasional dissatisfaction with staff responsiveness or guidance in acute situations
"Dr. Donald Fisher with Burlington Family Practice is great. He listens, explains so you understand and takes his time with you."
— Nextdoor user review"After several mistakes and errors in billing and the last one being outright deceit my wife and three daughters decided to leave there for Novant."
— Birdeye review"As usual Jenna is a great provider. She takes her time to address everything, she is wonderful and a knowledgeable provider. She includes me in my own plan of care. She makes me feel heard."
— Cone Health patient review for Janna Ostwalt, PASynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cone Health doubles size of Burlington urgent care clinic | Local News | thetimesnews.com — Jan 13, 2026
- Cone Health prepares to birth new OB/GYN clinic in Burlington — Jul 31, 2025
- Dr. Vondra Brimage, DO - Family Medicine Doctor in Greensboro, NC — May 14, 2026
- Dr. Lakeshia A. Entzminger, MD - Internal Medicine Physician in Burlington, NC — May 14, 2026
- Dr. Philip H. Lavine, MD - Psychiatrist in Burlington, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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