Internal Medicine-Southeast Iowa Regional Medical Center
Internal Medicine • Burlington, IA
Clinic Type
Internal Medicine
Address
1223 S Gear Ave Ste 304, West Burlington, IA
Phone
319-768-3200
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- rater8 (Kelly Samberg, ARNP): 5.0 (13 Ratings)
- rater8 (Dr. Pauline Mungai, MD): 4.9 (27 Ratings)
- healthgrades (Southeast Iowa Regional Medical Center—West Burlington): Not clearly stated in provided excerpt (Not clearly stated in provided excerpt)
- hospitalstats.org (Southeast Iowa Regional Medical Center): Overall Patient Rating: AVERAGE (Not provided)
Patients praise
- Kind/thorough clinicians who take time to explain and listen
- Good communication from nurses/doctors
- Clean facilities
- Ability to get appointments quickly (in some reviews)
Common complaints
- Staff responsiveness issues (not responding quickly / not getting help when requested)
- Administrative/phone support can be rude or unhelpful (in some reviews)
- Care coordination/lab process problems (e.g., multiple blood draws, test handling issues, delays)
- Scheduling delays and long waits in some cases
"“I had a productive visit… She answered all my questions…” and “The front office staff were exceptionally …”"
— greatriverhealth.org location page (Internal Medicine—West Burlington)"“Was stuck 5 times… A few days later… failed to refrigerate one of the tests… So the appointment was a waste of time and money. I waited 3 months…”"
— localitybiz.com patient reviews for Internal Medicine—West Burlington"“Overall Patient Rating: AVERAGE”"
— hospitalstats.org ratings pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Hinson - Nurse Practitioner in West Burlington, IA — May 14, 2026
- Dr. Maria Story, MD, FACP, FASN, CHS, Nephrology | West Burlington, IA - Reviews by rater8 — Dec 16, 2025
- SIRMC welcomes new provider | Daily Democrat, Fort Madison, Iowa | mississippivalleypublishing.com — Jul 15, 2025
- CMS gives SEIRMC four stars | The Hawk Eye - Burlington, Iowa | mississippivalleypublishing.com — Jul 9, 2026
- Southeast Iowa Regional Medical Center ends birthing services in Fort Madison, expands in West Burlington — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Burlington
MercyOne Burlington is part of the MercyOne network, a nonprofit health system headquartered in Des Moines, IA. MercyOne provides hospital and clinical services across Iowa, with online access to medical records, test results, appointments, and health information. The organization is owned by Trinity Health and operates under Mercy Health Network (also known as MercyOne). For physician or specialty care in Burlington, you would typically: search MercyOne Burlington locations or clinics in the Des Moines metro area and surrounding IA communities, view provider directories, and book a visit or request an appointment through MercyOne’s online patient portal. If you’re specifically seeking a doctor in Burlington, you may want to check MercyOne’s Iowa locations list, contact MercyOne Burlington clinics, or use the online “Find a Doctor” feature on mercyone.org.
Great River Health is a nonprofit regional health system based in West Burlington, Iowa, serving southeast Iowa, west-central Illinois, and northeast Missouri. It operates Southeast Iowa Regional Medical Center (Fort Madison and West Burlington) plus Henry County Health Center (Mount Pleasant) and more than 30 clinics in Burlington, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, New London, Wapello, Wayland, West Burlington, and Winfield. Internal Medicine-related capabilities likely include: - Primary care and internal medicine services across multiple clinics - Access to specialty services via affiliated hospitals and clinics - Integrated care across acute, rehabilitative, skilled, and long-term care - Comprehensive outpatient services through a network of clinics and urgent care Key specifics from the patch: - Services offered generally under the system include cardiology, general and vascular surgery, hematology, infectious diseases, mental health, nephrology, orthopedics, pediatrics, pulmonology, rheumatology, urology, weight loss, women’s health, wound & hyperbaric medicine, and more. - Locations: Burlington, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, New London, Wapello, Wayland, West Burlington, Winfield. - HQ: 1221 South Gear Avenue, West Burlington, IA 52655. If you’re specifically seeking Internal Medicine services in Burlington: - Look for primary care/internal medicine physicians within the Southeast Iowa Regional Medical Center network and associated clinics in Burlington and West Burlington. - You can contact publicrelations@greatriverhealth.org or call 319-768-1000 for referrals or to confirm internal medicine availability.
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