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Clinic Type

Mental Health and Psychiatry

Address

—

Phone

802-865-7000

Email

info@chcb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Richard Kast): 4.3/5 (20)
  • Birdeye (Dr. Elizabeth Kingsley Pierson): 5.0/5 (4)
  • Healthgrades (Dr. Steven Runyan): 1.4/5 (18)
  • WebMD (Katherine Wilde): 5.0/5 (3)
  • University of Vermont Medical Center (General): 73%-89% willingness to recommend (N/A)

Patients praise

  • Providers often described as excellent listeners, kind, and compassionate
  • Some patients feel heard, respected, and well-supported in their treatment plans
  • High overall hospital satisfaction ratings for the University of Vermont Medical Center compared to national averages

Common complaints

  • Difficulties with administrative staff, specifically reception and billing/payment portals
  • Reports of condescending behavior and perceived incompetence in some psychiatric providers
  • Concerns about medication access and follow-up care consistency

"Every single member of the staff I have ever interacted with here has been extremely nice and caring."

— Community Health Centers - Pearl Street (Patient review)

"Completely incompetent psychiatrist with a superiority complex and absolutely no desire to help his patients."

— Dr. Steven Runyan (Patient review)

"Katherine Wilde APRN has been my psychiatrist for 2.5 years. She has been a Godsend & has steered me in the right direction with her kind, compassionate approach."

— Katherine Wilde, NP (Patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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