Behavioral Health | Optimae LifeServices
Mental Health Care • Burlington, IA • Since 1987 • Central and southeastern Iowa offices (multiple sites) locations
About
Optimae LifeServices, Inc. is a mental health and human services provider based in Fairfield, Iowa, serving more than 5,100 Iowans annually across 50+ counties. Their services include community-based programs, behavioral health, home health, rehabilitation, and residential care, with a focus on empowerment, community integration, and advocating for rights and needs. They employ about 157 staff and generate around $10.2 million in annual revenue. The Burlington-related query suggests interest in Optimae’s behavioral health roles or services in the Burlington area; Optimae operates 10 offices in Iowa, including Des Moines, Cedar Rapids, Muscatine, Ottumwa, and Fairfield, with behavioral health positions frequently advertised (LMHC, LISW, PMHNP, RN) as part of ongoing expansion. If you’re seeking Burlington-specific services or opportunities, check Optimae’s careers and local office listings, or contact the Burlington-area office for tailored information.
Clinic Type
Mental Health Care
Address
301 W. Burlington, Fairfield, Iowa 52556, US
Phone
5153819278
bhinfo@optimaelifeservices.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (through BH Portal)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Optimae Behavioral Health serves all customers regardless of ability to pay; Sliding Fee Scale offered based on Federal Poverty Guidelines
Financing: Sliding Fee Scale; Discounts for essential services based on income/family size
Languages Spoken
Pricing
FAQs
How do I start services?
Contact your area’s Optimae Behavioral Health team to schedule an appointment; complete Intake Packet; first appointment with a professional to assess needs and goals; services in person and/or via telehealth (through BH Portal) depending on location.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- uscompanies.net: Mixed ratings reported across several public reviews; generally low on platforms with limited public feedback. (Based on 3 reviews at a specific aggregator site; general public review counts are low.)
Patients praise
- Some clients report positive experiences with long-term growth and supportive interactions
- Appreciation for specific staff members and providers who are described as knowledgeable and caring
- Value seen in community integration and social connection opportunities
- Positive feedback on the use of telepsychiatry technology to expand access to care
Common complaints
- Criticism regarding staff quality, training, and perceived lack of professionalism
- Concerns about communication, responsiveness, and long wait times for appointments
- Reports of poor work environment, favoritism, and inadequate care management
- Allegations of prioritizing profits over patient/staff wellbeing
"This is a place to waste you valued time while this company bills your insurance company WAY too much for the worthless services they offer. Why else do they lose so many clients and/or they can't keep staff employed at their facility."
— uscompanies.net review"The feedback we’ve received is quite positive... Our client customers tell us that Mike is not only a wonderful, knowledgeable prescriber, but also a very nice person."
— KWQC News report regarding telepsychiatry services"I know some people don’t have people that are there for them, but if you go to Optimae, you’ll definitely have someone there for you. I’ve had a lot of help during the years. These people — these are not ordinary people. They are superheroes."
— Optimae LifeServices patient story on company websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Gretchen Dodds — Dec 28, 2025
- Optimae LifeServices supports food banks in its service area with $30,000 donation | Optimae LifeServices — Nov 4, 2025
- Optimae Rehabilitation Services announces AAAASF reaccreditation | Optimae LifeServices — Sep 2, 2025
- Alyssa Johnson, MA - Behavior Analyst in Burlington, IA — May 14, 2026
- Optimae LifeServices supports food banks in its service area with donation | Southeast Iowa Union — Nov 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Burlington
Summary: - The Burlington Public Library in Iowa is a private library organization based in Burlington, IA, offering services such as advocacy, employment opportunities, library history, reports and plans, support, books, and events. - Key details: 6 employees, annual revenue around $16.6 million, maintains two offices at 210 Court St, Burlington, IA 52601. - Notable for user-facing services related to libraries, history, and community programs; no specific mental health or psychiatric services are listed on the site metadata. - If you’re seeking mental health resources, consider checking the library’s events or community partner listings for relevant programs, or contact the library directly at 319-753-1647 for information on mental health-focused resources or referrals.
Great River Health is a regional nonprofit health system based in West Burlington, Iowa, serving southeast Iowa, west-central Illinois, and northeast Missouri. It operates Southeast Iowa Regional Medical Center (SIRMC) locations in West Burlington and Fort Madison, plus Henry County Health Center in Mount Pleasant, with more than 30 clinics offering primary, specialty, urgent, and convenient care. Medical services include cardiology, general/vascular surgery, hematology, infectious diseases, mental health, podiatry, pulmonology, women’s health, wound and hyperbaric medicine, and other acute, rehabilitative, skilled, and long-term care. The system comprises 382 employees (up ~8.5% YoY) and is headquartered at 1221 South Gear Avenue, West Burlington, IA 52655.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other mental health care clinics in Burlington, or search the full directory by insurance, ratings, and more.