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About

Great River Health is a nonprofit regional health care system based in West Burlington, Iowa, serving southeast Iowa, west-central Illinois, and northeast Missouri. It operates Southeast Iowa Regional Medical Center (Fort Madison and West Burlington) and Henry County Health Center (Mount Pleasant), plus 30+ clinics in Burlington, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, New London, Wapello, Wayland, West Burlington, and Winfield. Offerings include acute, rehabilitative, skilled, and long-term care across multiple specialties such as Cardiology, Oncology, Orthopedics, Pediatrics, Women's Health, Pulmonology, Urology, and more, plus imaging, laboratories, and therapy services (including Universal Therapy Group). The system employs about 382 staff, with strong outpatient access through numerous clinics and related pharmacies and medical equipment services. Primary contact: publicrelations@greatriverhealth.org; main phone around 319-768-? (regional).

Clinic Type

Physical Therapy

Address

1221 South Gear Avenue, West Burlington, IA 52655, US

Phone

+3197681000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical Therapy

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Great River Health Fitness): 3.2/5 stars (13 reviews)
  • Vivian Health (Great River Medical Center): 3.0/5 stars (15 reviews)

Patients praise

  • Helpful and friendly staff in certain departments
  • Knowledgeable physical therapists
  • Clean and well-maintained facilities in fitness areas

Common complaints

  • Issues with administrative processes (e.g., lost orders for physical therapy)
  • Perceived lack of care or attention from some staff members
  • Reports of poor communication or being ignored in clinical settings

"The physical therapists are very knowledgeable and kind. I would recommend this business to anyone needing this type of therapy."

— Great River Health Fitness website testimonial

"Decided to try physical therapy and no one knew where the order for it was at."

— Trustburn user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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