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About

PBS Mental Health Associates is a private mental health care provider based in Butler, Pennsylvania, with four office locations in Butler. Key details: - Industry: Mental Health Care; Services likely include mental health professionals (psychiatrists, behavior analysts, clinicians). - Headquarters: 901 E Brady St, Butler, PA 16001 (and nearby suites). - Size and revenue: About 3 employees (small practice) with annual revenue around $27.2M. - Leadership and contacts: Private company; main phone (724) 282-1627. - Web presence: Website pbsmentalhealth.com; modest web traffic (approx. 789 monthly visits; low bounce rate 0.5%). - Employee insights: Employer rating around 2.0/5.0 from 2 reviews, with concerns noted about compensation and overall culture. - Notable roles and salary data (for context): Behavior Analyst (~$98k), Psychiatrist (~$290k), Housekeeper (~$32k). If you’re seeking mental health professionals in Butler, PBS Mental Health Associates is a local provider with several Butler addresses and a small team.

Clinic Type

Behavioral Health (multi-location group)

Address

901 East Brady Street, Suite 103 Butler, PA 16001; Fox Chapel location: 1000 Gamma Dr. Suite 100 Pittsburgh, PA 15238

Phone

(724) 282-1627

Email

Opening Hours

Monday – Thursday 8 am – 7 pm; Friday 8 am – 3 pm

Telehealth

Dr. Ruby offers in person and virtual appointments.

Emergency Care

Not specified

Services Offered

Team

  • Dr. Soffietti, Board certified in General Psychiatry; special interest in Geriatric Psychiatry and Substance Use Disorders; with PBS Mental Health Associates since 1984 — Physician (psychiatry)
  • Dr. Handler, Graduate of SUNY Downstate? Actually School of Medicine at the State University of New York, Buffalo; internship and residency at University of Pittsburgh; fellowship in geriatric psychiatry; board certified in Psychiatry; Added Qualifications in Geriatric Psychiatry; practice includes outpatient care and long-term care consultation. — Physician (psychiatry)
  • Dr. Wildpret, Doctor of Osteopathy; residency at Wake Forest University Baptist Medical Center; joined PBS 2011 — Physician (psychiatry)

Insurance & Payment

  • Most insurance plans (not accepting Medical Assistance plans)
  • state-funded commercial insurance

We work with most insurance plans; do not accept Medical Assistance plans including state-funded commercial Insurance.

Not specified

Languages Spoken

  • Not specified

FAQs

What are your hours?

Our hours are Monday – Thursday 8 am – 7 pm and Friday 8 am – 3 pm.

Do you accept Medical Assistance plans?

We do not accept patients with Medical Assistance plans, including those administered through state-funded commercial insurance.

What is the address of the Butler office?

901 East Brady Street, Suite 103 Butler, PA 16001.

What is the address of the Fox Chapel/Pittsburgh location?

1000 Gamma Drive, Suite 100 Pittsburgh, PA 15238.

How can I arrange an appointment?

Call the office at (724) 282‑1627 during business hours.

What should I bring to my first visit?

Insurance information, current medications, emergency contact, and any prior mental health treatment information.

Is there a financial policy I should review before my visit?

Yes, you can view the Financial Policy before your visit.

Who can I contact for questions about benefits?

Heather at the front desk can assist with benefits and insurance questions.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades: Individual physician ratings vary significantly (e.g., 1.9 to 4.2 out of 5) (36 (Healthgrades group practice aggregate))

Patients praise

  • Some providers described as friendly and personable

Common complaints

  • Reports of inexperienced or poorly trained therapists
  • Concerns regarding billing practices and lack of transparent communication about fees
  • Frustration with appointment management and inability to easily switch providers
  • Allegations of inadequate medical record handling and follow-up
  • Reports of being denied treatment due to specific medication usage or program participation

"Terrible clinic. The therapist I saw was friendly and personable but inexperienced. ... This place is a joke and no one knows what they are doing."

LocalityBiz user review

"The therapist say " call if you need me" but those are just words! They diagnose you quickly but then they themselves do the same exact thing that you have ..."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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