Northern Lakes Community Mental Health Authority – Mental Illness ...
Behavioral Health • Cadillac, MI
About
Northern Lakes Community Mental Health Authority is a private nonprofit mental health care organization based in Traverse City, Michigan, serving as a regional mental health authority with offices in seven locations (including Cadillac). It provides crisis and access services, as well as programs for intellectual/developmental disabilities and emotional disturbance. The organization operates 56 employees with annual revenue around $14.7 million. Key points relevant to Cadillac: - Service location: Cadillac, Michigan is one of its staffed offices (Cadillac address listed among seven offices). - Roles and services likely available in Cadillac include crisis/access support, child and family services, behavioral/clinical therapy, and related community support work. - Main leadership includes CEO Lynda Zeller and other executives who oversee operations, clinical services, and strategy. If you’re seeking mental health services specifically in Cadillac, contact Northern Lakes Community Mental Health Authority to confirm Cadillac-based programs, intake procedures, and available crisis or outpatient services. Main contact numbers include several listed by region; consider calling the Cadillac location or the general helpline to get precise Cadillac services and hours.
Clinic Type
Behavioral Health
Address
Not specified
Phone
Not specified
foia.request@nlcmh.org
Opening Hours
24-Hour Crisis
Emergency Care
24-Hour Crisis
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: Provider ratings vary by individual physician (e.g., 2.7 to 4.8 stars) (6 physicians rated)
Patients praise
- Dedicated frontline staff supporting the mission
- Collaborative work environment among certain team members
Common complaints
- Systemic organizational dysfunction and leadership challenges
- Reported financial irregularities and suspected fraud investigations
- Historical concerns regarding employee management, privacy, and training
"My staff, my team and myself are constantly building a tower of Jenga. Eventually, someone pulls the wrong block and the tower comes tumbling down."
— Nancy Stevenson, Chief Clinical Officer of Northern Lakes CMH, quoted in the Traverse City Record-Eagle"I enjoyed my job. Our residents rock!"
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Leadership Team Members – Northern Lakes Community Mental Health Authority — Mar 3, 2010
- NLCMHA Receives Coveted CARF Accreditation – Northern Lakes Community Mental Health Authority — Sep 3, 2025
- NLCMH navigating possible funding cuts, seeking stability amid leadership change — Jul 22, 2025
- New Northern Lakes CEO talks about leadership, challenges and the road ahead | News | cadillacnews.com — Jan 22, 2026
- Board of Directors 2026 Schedule Announced – Northern Lakes Community Mental Health Authority — Dec 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Cadillac
Family Health Care is a nonprofit health organization founded in 1967 and based in Baldwin, Michigan. It provides medical, dental, and pharmacy services and is actively recruiting for roles in Cadillac, Michigan, including an Information Services Technician (as of May 2026) and a full-time Patient Care Specialist (LPN, MA, or EMT) to support primary care teams in Cadillac. The organization operates in multiple locations and supports rural communities, with a focus on community health centers. For Cadillac-specific opportunities and local care services, visit familyhealthcare.org or contact the Cadillac postings directly.
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