Geriatrics (Older Adult Care) | University of Michigan Health
Geriatrics • Cadillac, MI
Clinic Type
Geriatrics
Address
—
Phone
734-936-4000
traumaburn@umich.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Munson Healthcare Provider Profiles: 4.8 to 4.9 out of 5 (for individual primary care and specialist providers) (Variable (e.g., 40 to 209 ratings per provider))
- US News / HCAHPS data (University of Michigan Health-West): 4 out of 5 (hospital overall) (761 surveys)
Patients praise
- Generally high patient satisfaction ratings for individual providers (e.g., 4.8-4.9 range)
- Positive feedback for specific doctors and nurses
- Supportive care during childbirth and positive birth experiences
- Effective doctor-patient communication for many patients
Common complaints
- Long wait times in emergency and outpatient settings
- Perceived lack of attentiveness or care from certain staff members
- Difficulties reaching departments by phone or getting timely follow-up responses
- Concerns regarding billing and cost of services
"The staff is rude and ignorant and irrogant stuck up and snotty rude and obnoxious."
— Munson Healthcare Cadillac Hospital patient review"We just had our baby here, and the experience was wonderful. Amazing and attentive nurses, doctors, and staff. Made us feel like people, instead of a number."
— University of Michigan Health-West patient review"If I was rating just Dr Muza Moons I would give a 5 star review... but the office and service from the staff are awful."
— University of Michigan Health-West patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lillian Chiang Min MD | University of Michigan Health — Sep 1, 2025
- Geriatric Psychiatry | East Ann Arbor Health & Geriatrics Center — Oct 1, 2025
- Navid Seraji-Bozorgzad MD | University of Michigan Health — Oct 31, 2025
- Munson’s Cadillac hospital president talks Medicare, Medicaid gaps; aging population | News | cadillacnews.com — May 20, 2026
- Aleda E. Lutz Department Of Veterans Affairs Medical Center — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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