Cadillac - Family Health Care
Hospital • Cadillac, MI • Since 1967 • Multiple locations including Cadillac locations
About
Family Health Care is a nonprofit health organization founded in 1967 and based in Baldwin, Michigan. It provides medical, dental, and pharmacy services and is actively recruiting for roles in Cadillac, Michigan, including an Information Services Technician (as of May 2026) and a full-time Patient Care Specialist (LPN, MA, or EMT) to support primary care teams in Cadillac. The organization operates in multiple locations and supports rural communities, with a focus on community health centers. For Cadillac-specific opportunities and local care services, visit familyhealthcare.org or contact the Cadillac postings directly.
Clinic Type
Hospital
Address
Cadillac, MI
Phone
231-745-2743
tdouglas@familyhealthcare.org
Opening Hours
7:30 a.m. - 7 p.m. Tuesday - Thursday, 7:30 a.m. - 8 p.m. Monday, Wednesday, Thursday, 7:30 a.m. - 5 p.m. Friday, 9 a.m. - 12 p.m. for Cobb St. Pharmacy, 8 a.m. - 5 p.m. Monday - Friday for Occupational and Behavioral Health, after hours call (231)775-6521
Emergency Care
For Emergencies call 911
Services Offered
Team
Insurance & Payment
—
Languages Spoken
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FAQs
What services are offered?
Pediatrics, Family Practice, Internal Medicine, Dental, Occupational Health, Behavioral Health, Laboratory, Substance Abuse Counseling, Pharmacy.
Locations served?
Cadillac and surrounding areas as part of Family Health Care network.
Travis Douglas
Site Facility Manager, (231) 745-4624, Email Travis
Marcie Harris
Chief Operations Officer, (231) 745-5033, Email Marcie
Karen Oevermann
Financial Assistance Counselor, (231) 775-6521, Email Karen
Robin Kutcha
Outreach and Enrollment Specialist, (231) 745-0437, Email Robin
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz, Yahoo Local, Yelp, Birdeye: Generally very low, often cited at or near 1 star on various public review platforms (Limited volume of public reviews across tracked platforms)
Patients praise
- Some knowledgeable and professional staff members noted (internal/employee feedback)
- Dental clinic has mixed to average rating
Common complaints
- Difficulty communicating with staff and long hold times
- Perceived unprofessionalism or rudeness of staff
- Complaints regarding medical errors or quality of care
- Issues with follow-up, test results, and administrative processes
- Staffing shortages or perceived understaffing
"The absolute worst care I've ever had when it came to needing serious medical attention. First they have dropped the ball on several ailments I was having..."
— Patient review on LocalityBiz"Doc Gus botched my sons circumcision. This lead to having to have my month old baby go under and have surgery to fix his penis."
— Patient review on Yahoo/Yelp"The associate Tabby hung up on me twice and then kept me on hold for 15 minutes… very disappointing and dissatisfying!"
— Patient review on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cadillac Primary Care gains new nurse practitioner | News | cadillacnews.com — Jul 11, 2026
- Munson Healthcare hosts open house for new Cadillac Surgical Center | News | cadillacnews.com — Feb 13, 2026
- Cadillac’s new surgical center aims to improve rural healthcare access – 9and10News.com — May 8, 2026
- Munson’s Cadillac hospital president talks Medicare, Medicaid gaps; aging population | News | cadillacnews.com — May 20, 2026
- Munson Health Care nears completion of Cadillac Surgical Center – 9and10News.com — Feb 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital clinics in Cadillac
Munson Healthcare is a nonprofit healthcare system headquartered in Traverse City, Michigan. It operates as a hospital/healthcare provider with a presence in the U.S. and Canada, and as of the latest data employs about 2,169 staff. The system’s main U.S. locations include Traverse City, MI, with two offices in the United States. For Cadillac, MI specifically, Munson Healthcare is the regional provider serving the Cadillac area within its Michigan network (noting the Cadillac facility as part of its Mountain/Mid-M Michigan service footprint). If you’re seekingCadillac–specific services, contact Munson Healthcare at 231-935-5000 or 231-935-0951, or visit munsonhealthcare.org for hospital services, locations, and patient information.
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