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Clinic Type

Internal Medicine

Address

Cadillac, Michigan

Phone

Appointments: (231) 775-9741

Email

Opening Hours

Extended weekday hours until 8 pm; open on weekend mornings

Telehealth

TeleVisit available (portal login required)

Services Offered

  • general medicine
  • internal medicine
  • pediatrics
  • geriatrics
  • minor surgery
  • gynecology
  • social sciences
  • family-centered healthcare

Team

  • Sergei V. Shumaster, M.D., Board certified by the American Board of Family Medicine; graduated Northern Illinois University; medical degree from St. Matthew’s University School of Medicine; residency at Munson Medical Center through Michigan State University College of Medicine; joined Family Practice of Cadillac May 2018 — Physician
  • Elizabeth S. Hicks, D.O., D.O.; medical degree from Touro University College of Osteopathic Medicine; residency at Spartanburg Regional in South Carolina and Community Health Center of Branch County in Coldwater, Michigan; board certified by American Osteopathic Board of Family Physicians — Physician

Insurance & Payment

Languages Spoken

  • English
  • Russian
  • Russian (Dr. Shumaster fluent in Russian)

FAQs

Do you have extended weekday hours and weekend mornings?

Yes, extended weekday hours until 8 pm and open on weekend mornings.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.5/5 (Yelp) (4 reviews)
  • Healthgrades: 1/5 (Healthgrades) (1 review)
  • Birdeye: 4.4/5 (Birdeye) (54 reviews)

Patients praise

  • Doctors noted as professional and high-quality
  • Some patients report long-standing, positive doctor-patient relationships
  • Some physicians are described as good listeners and caring

Common complaints

  • Difficulty scheduling appointments
  • Poor customer service/unfriendly front desk staff
  • Complaints regarding patient acceptance/denial of care without explanation
  • Issues with prescription fulfillment and administrative accountability

"Very professional and a high quality doctor.. Always got treated with sympathy and carriness towards my situation.."

Doctor.com review by Patrick H.

"Refusing to accept and treat a patient is not unusual, but to give absolutely no real why, is certainly not the way to treat people... Where’s the FAMILY in this practice????"

LocalityBiz review by colleen curtisbodnar

"The Doctors are Aok i can neverget an app. the front staff some days great most days not so great"

Yelp review by Larry K.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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