WellNow Urgent Care | Cadillac
Urgent Care • Cadillac, MI • Since 2012
About
WellNow Urgent Care is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering rapid illnesses/injuries care, testing, and other health services. Headquartered in Chicago, IL, it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania with 3 U.S. offices and a staff of about 703 employees. Established in 2012, WellNow provides alternatives to ER visits and has annual revenue around $175.9M. Website: wellnow.com.
Clinic Type
Urgent Care
Address
397 Reviews map marker at 9065 East 34th Road, Cadillac, MI 49601
Phone
(231) 577-5017
wn5189@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (Under 5 minutes via WellNow Virtual Care)
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
No appointment or referral required; insurance accepted. Bring health insurance card if you plan to use insurance.
Credit, Debit, Cash (likely accepted per card note), debit cards
Languages Spoken
Pricing
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): A (BBB) (737 complaints (organization-wide))
Patients praise
- Caring and concerned staff
- Efficient and prompt service
- Friendly and compassionate reception and nursing staff
- Minimal wait times noted by some patients
- Thorough care from experienced professionals
Common complaints
- While the business has an A rating on BBB, it has 737 complaints filed against the organization at large.
"The staff was caring and very concerned. Explained procedures. This place is wonderful for soothing and calming the nerves of patients."
— Yelp / MapQuest reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cadillac
Munson Healthcare is a nonprofit hospital system based in Traverse City, Michigan, founded in 1915. It operates as a healthcare provider with multiple services including heart, cancer, stroke, maternity care, home health, physical therapy, and rehabilitation, and runs emergency department access and general hospital services. The system employs about 2,169 people and serves through its facilities in the United States, with locations in Traverse City (HQ) and a second office in Cadillac, Michigan. For urgent care or emergency needs in Cadillac, Munson Healthcare is the regional option within the system, with main contact numbers: 231-935-5000 and 231-935-0951. Website: munsonhealthcare.org.
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