Cairo Family Care - Albany Med Health System
Family Medicine • Cairo, IL
About
Summary: The Albany Med Health System is a nonprofit, regionally governed health system serving northeastern New York, western Massachusetts, and southern Vermont, anchored by Albany Medical Center and Albany Medical College. - Key details: - Albany Med Health System employs about 3,045 people and generates over $500M in annual revenue. - Albany Medical Center is a major teaching hospital in Albany, NY, with 766 beds, a large emergency/trauma center, a children’s hospital, ICUs, organ transplant services, and a large physician practice. - Albany Medical College conducts biomedical research and graduates over 200 doctors annually. - The system is the region’s largest not-for-profit health system and is headquartered at 43 New Scotland Avenue, Albany, NY. - Contact: 518-262-3125 (general). If you meant a specific Cairo, NY location or a Cairo-related program within Albany Med Health System, please provide more details (e.g., department, clinic name, or address) to narrow the search.
Clinic Type
Family Medicine
Address
4383 Route 23, Cairo, NY 12413
Phone
518-622-9104
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Opening Hours
Monday - Friday, 7:30 a.m. - 4:30 p.m.
Telehealth
https://www.albanymed.org/care-treatment/telehealth/
Emergency Care
Emergency care available at most Albany Med locations (explicit Cairo Family Care not listed as emergency department)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (practice: Cairo Family Care): No average rating shown; shows 'Be first to leave a review'
- Vitals (Dr. Charles A. Johnson): Average rating 4.3
- beautihost.com (Cairo Family Care listing): Mixed: example reviews show 4/5 and 1/5
- WebMD (Dr. Michael Macri): No ratings/reviews available (no one has reviewed) (0 ratings)
Patients praise
- Doctors praised for being kind, attentive, and listening to patient concerns
- Staff described as friendly and office as running smoothly in at least some reviews
- Prompt after-visit follow-up (lab results, referrals) mentioned positively
Common complaints
- Complaints about long waits/backlog (not getting in quickly)
- Rudeness/unprofessional behavior from staff (nurse/receptionist)
- Administrative/operational issues: being rescheduled far out for an emergency visit; billing/cost issues; concerns about privacy (HIPAA)
""Dr Johnson is kind, caring, and compassionate. He takes time to listen to your concerns.""
— Vitals – Dr. Charles A. Johnson reviews""I can't say enough about Dr. Johnson. He always listens and actually hears what you have to say...""
— Vitals – Dr. Charles A. Johnson reviews""This office is great... But Robin the nurse is horrible. Always so rude.""
— beautihost.com listing – Cairo Family Care reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Columbia Memorial Health Primary Care Clinics Recognized for Excellence in Delivering High-Quality Care for Older Adults - Albany Med Health System — Apr 7, 2026
- Three Columbia Memorial Health Facilities Designated Rural Health Centers for Commitment to Accessible Care - Albany Med Health System — Apr 13, 2026
- Strengthening CMH for the Future | Albany Med Health System — Oct 30, 2025
- New Partnerships Connect School Nurses with Albany Med Expertise - Albany Med Health System — Sep 3, 2025
- Community Care Physicians, Albany Med Health System, and CDPHP Announce Strategic Collaboration to Enhance Patient Access and Outcomes - Albany Med Health System — Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Cairo
CHESI has 15 offices across the United States, including Cairo, Illinois. Cairo locations listed include: - 13245 Kessler Road, Cairo, IL 62914 - Additional nearby CHESI offices in Illinois (e.g., Carbondale, Tamms) are part of the same network of Federally Qualified Health Centers (FQHCs) If you’re seeking a specific Cairo site, the Cairo address to use is 13245 Kessler Road, Cairo, IL 62914. The organization also notes job openings at the Cairo clinic. For more details or to apply, visit CHESI’s site or contact their Cairo location.
Cairo Medical Care, LLC is a private medical practice based in Cairo, Georgia, founded in 2006. It provides comprehensive primary and specialty care for families, including same-day appointments, acute and urgent care, adult medicine, chronic disease management, gynecology, and inpatient/hospital medicine. The practice operates across four offices in Cairo, GA, with a small team (2 employees) led by CEO Raina Ferenchick. It offers a patient portal for communication and emphasizes accessible care with services for the whole family. Contact numbers and multiple office locations are listed on their site.
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