Calais Community Hospital – Our Health, Our Hospital
Acupuncture • Calais, ME
About
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
Clinic Type
Acupuncture
Address
24 Hospital Ln, Calais, Maine 04619, US
Phone
+12074547521
molly.fletcher@calaishospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department
Services Offered
Insurance & Payment
—
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 70% Patient Experience Rating (reported as 5% lower than national average) (N/A)
- Vivian Health: 2.6/5 stars (7 reviews)
- Birdeye (Google reviews): 3/5 stars (2 reviews)
Patients praise
- Commitment to high-quality, stable, and accessible care according to hospital administration
- Ongoing investments in new technology and facilities (e.g., Baileyville Medical Center)
- Some patients report positive, professional, and thorough experiences in the emergency department
Common complaints
- Concerns regarding staff exodus and loss of medical providers
- Allegations of administrative micromanagement of clinical decisions
- Reports of inconsistent care and long wait times in the emergency department
- Staffing shortages impacting patient access and care quality
"I just moved to the area and was nervous to have to go here because of the low stars but it was honestly as great of an experience that an ER trip could be. It was clean, everyone was kind, professional, and thorough..."
— Birdeye (Google Review)"Difficulty getting appropriate orders for patient being held for transfer or admission... very sick patients may stay much longer than your comfort level."
— Vivian Health Review"Area residents and healthcare providers are raising concerns about the future of Calais Community Hospital, with nearly a dozen staff... leaving in about seven months. Providers... say they were being micromanaged by administrators..."
— Bangor Daily News / The Quoddy TidesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- Nurses graduate from new WCCC program — Dec 26, 2025
- Le CH Calais accueille la Journée du Coeur des Femmes - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Aug 8, 2025
- Psychiatrie : un nouvel espace d'apaisement pour les patients - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More acupuncture clinics in Calais
Summary: Calais is one of five U.S. offices for St. Croix Regional Family Health Center (SCRFHC), a nonprofit Federally Qualified Health Center providing low-cost health care. SCRFHC operates since 1991 with a headquarters in Princeton, Maine, and offers sliding-scale discounts based on income and family size. In Calais, SCRFHC maintains a secondary office location at 5 Lowell Street, Suite 4, Calais, ME 04619. The organization emphasizes accessible care regardless of ability to pay.
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