Calais Community Hospital – Our Health, Our Hospital
Home Health Agency • Calais, ME
About
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
Clinic Type
Home Health Agency
Address
24 Hospital Ln, Calais, Maine 04619, US
Phone
+12074547521
molly.fletcher@calaishospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.6 rating (7 reviews) for Calais Regional Hospital (7 reviews)
- Birdeye (Emergency Room) / Google reviews: 3.0 star rating (2 reviews)
- Leapfrog Group: No patient-experience rating reported (hospital declined to respond to Leapfrog survey) (Not available)
- NationalHealthRatings.com: Overall Star Rating: Not available (Not available)
Patients praise
- Some reviewers describe the ER experience as clean, with kind/professional and thorough staff and quick throughput
- Some reviewers report being seen promptly and having an accommodating staff (from Healthgrades snippet)
Common complaints
- Negative comments about low-quality/substandard care, understaffing, and inconsistent care
- Negative comments about difficulty/length of stays for patients awaiting higher level of care or transfer
- Some concerns about doctors’ knowledge and about traveler-friendliness
"“It was clean, everyone was kind, professional, and thorough, and I was in and out quickly.”"
— Birdeye review of Calais Regional Hospital–Emergency Room"“Quick in and out Visit.... The only problem was that the doctor didn't seem to know what the heck he was talking about.”"
— Birdeye review of Calais Regional Hospital–Emergency Room"“Difficulty getting appropriate orders for patient being held for transfer or admission… very sick patients may stay much longer than your comfort level.”"
— Vivian Health review snippet for Calais Regional HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- Nurses graduate from new WCCC program — Dec 26, 2025
- Le CH Calais accueille la Journée du Coeur des Femmes - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Aug 8, 2025
- Psychiatrie : un nouvel espace d'apaisement pour les patients - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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