West Valley Medical Center
Psychiatry • Caldwell, ID • Since 1920
About
West Valley Medical Center (Caldwell, ID) is a 150-bed hospital offering comprehensive mental and behavioral health care among its advanced medical services. Part of HCA Healthcare, it operates in Canyon County with a focus on patient comfort, technology upgrades, and specialized care across cardiology, oncology, orthopedics, and behavioral health. The center serves as a key local employer and provider, emphasizing ethical standards and charitable care through its larger health system. For mental health specifics or employment opportunities (e.g., Mental Health Prof II position in Caldwell), you can view their listings or contact via the main numbers or the provided email.
Clinic Type
Psychiatry
Address
Mental and behavioral health care in Caldwell, Idaho
Phone
Inpatient call: (208) 455-3777; Outpatient/phone numbers referenced: (208) 453-4333
WVAL.DL.CNRStrong@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available on an as-needed basis
Emergency Care
Emergency Care: (208) 455-3777
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What inpatient psychiatric care is offered?
Inpatient behavioral health program designed for short-term, acute mental healthcare with 24/7 monitoring.
What outpatient mental health services are available?
Outpatient mental health services for adults and adolescents with licensed counselors and registered nurses; telehealth options available.
What is PHP in mental health care?
PHP acts as an outpatient alternative to inpatient care, offering group therapy five days per week while living at home.
What is MHIOP?
Mental Health Intensive Outpatient Program designed for adults needing more structure than weekly therapy but not inpatient care.
Is ECT available and how is it delivered?
Electroconvulsive therapy (ECT) available on inpatient and outpatient basis; electrical brain stimulation under anesthesia.
Is telehealth available for mental health services?
Yes, telehealth options are available on an as-needed basis.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 76% patient experience rating (patients rating 9 or 10)
- U.S. News & World Report: 91% willingness to recommend
Patients praise
- recognized for patient safety and experience excellence
- offers individualized, interdisciplinary treatment plans including inpatient and outpatient services
- provides access to a wide range of mental health experts including psychiatrists and social workers
- treatment of co-occurring conditions (dual diagnosis)
Common complaints
- criticism regarding availability of doctors
- lack of a structured mental health program reported in older review
- concerns about billing practices
"It is not a good mental health center, they do not have a structured program and doctors are usually never available."
— Rehab.com user review"Don't pay before you are billed or you may get double charged. Demanding payment to save money before the procedure and then not documenting ..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New mental health program fills critical care gap in the community — Jul 24, 2025
- New outpatient mental health program brings vital support to Caldwell adults | Boise State Public Radio — Aug 5, 2025
- New mental health program in Caldwell fills critical care gap (Video) | Boise Region — Jul 26, 2025
- caldwelllocal.org — Sep 18, 2025
- West Valley Medical Center expands orthopedic and spine care services | ktvb.com — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Caldwell
Meridian Advanced Psychiatry offers outpatient mental health treatment and substance use disorder care (including Medication-Assisted Treatment) in Idaho. Services emphasize patient-centered, evidence-based psychiatry, psychotherapy, and drug testing. Locations serve Meridian, Boise, Caldwell, and surrounding Treasure Valley areas, with easy access from Caldwell and nearby cities. Founded in 2020 and privately held, the clinic operates from Meridian, Idaho, and employs a small team to provide compassionate care. Reachable at 208-515-2273.
West Valley Psychiatry Caldwell - West Valley Health Group (also known as West Valley Medical Group) is a medical practice in Caldwell, Idaho, offering primary care, general surgery, orthopedics, and cardiovascular health services. - Address: 315 E Elm St, Caldwell, ID 83605 (HQ); additional locations in Caldwell and Northridge, CA. - Contact: Main phone numbers listed (multiple lines provided). - Focus: Broad medical services with specialties in primary care, cardiovascular health, orthopedics, and surgery. visitors. Note: The provided data references West Valley Health Group as a broader medical practice group; it does not specify a dedicated psychiatry division or services labeled as "West Valley Psychiatry" in Caldwell.
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