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Clinic Type

Rehabilitation

Address

Residential Clarvida Behavioral Health Western Idaho Community Crisis Center, 524 Cleveland Blvd. Suite 160 Caldwell, Idaho 83605

Phone

(877) 780-6871

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 cost-free support for individuals ages 18+ with drug addiction via medical screening, behavioral health assessment, risk assessment, solution-focused counseling, case management

Services Offered

Insurance & Payment

  • Medicaid
  • Medicare
  • Most major insurances

We accept most major insurance plans for our drug rehab services in Idaho; discounts/sliding fee schedule may apply based on income

Medicaid, Medicare, Private insurance, Sliding fee scale, Self-pay

Languages Spoken

Awards & Accreditations

  • Joint Commission accreditation
  • CARF accreditation
  • Accreditations and policy statements mentioned (Joint Commission, CARF)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Rehab.com (A Fresh Start Recovery Services): 4.4/5 (15 reviews)
  • Addiction Helpline America (Idaho Health and Wellness): 3.2/5 (72 reviews)
  • Rehab.com / Recovered.org (Peak Recovery): 4.1/5 (25 reviews)
  • Recovered.org (Human Supports of Idaho): 4.65/5 (TrustScore) (N/A)

Patients praise

  • Compassionate, kind, and supportive staff members
  • Effective treatment programs leading to positive life changes
  • Clean and welcoming facility environments
  • Helpful counseling and structured group sessions
  • Formation of supportive peer communities

Common complaints

  • Staff concerns and perceived lack of support from some personnel
  • Dissatisfaction with changes in treatment providers or administrative staff turnover
  • Reports of long intake processes
  • Isolated negative experiences during crisis interactions

"Everyone on staff here is AMAZING! ... Everyone is respectful, kind and caring. The whole facility and houses are clean, beautiful and welcoming."

A Fresh Start Recovery Services review

"This place changed my life. Paige and the counselors truly care about people and want them to succeed. I would recommend this place to anyone looking for drug treatment. They actyally listen!"

Peak Recovery review

"All the good providers quit. Now the new providers think they have the right to make adjustments without talking to u about ur history. TERRIBLE PLACE TO RECEIVE TREATMENT!"

Human Supports of Idaho review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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