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About

El Centro Regional Medical Center (ECRMC) is a nonprofit, community-focused health system serving the Imperial Valley, with headquarters in El Centro, CA (1415 Ross Ave). Founded in 1956, it operates multiple outpatient centers in El Centro and Calexico, including Wound Healing, Outpatient Oncology/Hematology/Infusion, and Outpatient Medical Imaging. ECRMC emphasizes patient-centered care with a local team of physicians, nurses, and staff. The organization employs about 205 people and generates $100M–$500M in annual revenue. Mental Health Services context: - The provided materials highlight general outpatient and specialty care services but do not specifically detail a dedicated Mental Health Services department or programs within ECRMC in Calexico. - If you’re seeking mental health services, consider contacting ECRMC’s Outpatient Centers in El Centro and Calexico for counseling, psychiatry, or behavioral health referrals, or inquire at the main campus for available mental health programs and referrals.

Clinic Type

Psychiatry

Address

Calexico Outpatient Center, 495 Birch Street, Calexico, CA 92231; El Centro Outpatient Clinic, 385 W. Main St., El Centro, CA 92243

Phone

(760) 482-5000

Email

Linda.gonzaba@ecrmc.org

Opening Hours

Calexico Outpatient Center: Monday - Friday 8:00 am - 5:00 pm; El Centro Outpatient Clinic: Monday - Friday 8:00 am - 5:00 pm

Services Offered

  • Mental Health Services
  • Access MyECRMC Patient Portal
  • Psychiatric Assessment
  • Individual Counseling and Psychotherapy
  • Case Management Services
  • Medication Support
  • Referrals & Assistance to Secure Community Resources

Insurance & Payment

Languages Spoken

FAQs

What services are available at the Psychiatry/Mental Health clinic?

Access MyECRMC Patient Portal; Psychiatric Assessment; Individual Counseling and Psychotherapy; Case Management Services; Medication Support; Referrals & Assistance to Secure Community Resources.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (ECRMC Calexico Outpatient Center): 4.2 out of 5 stars (based on 37 reviews) (37 reviews)
  • Healthgrades (ECRMC overall): 59% recommend (based on HCAHPS data)

Patients praise

  • Professionalism of some specific staff members in outpatient care
  • Helpfulness of front desk staff in certain instances
  • Some positive experiences with specific doctors or post-care planning

Common complaints

  • Long wait times in emergency and outpatient settings
  • Rude, unprofessional, or uncaring staff behavior at reception and triage
  • Perceived lack of medical competence or poor diagnostic accuracy in some cases
  • Concerns about facility cleanliness and environment

"How much time most or all patients wait more than 3 or 4 hours siting there just to see our doctor?"

Patient comment, Free Clinic Directory

"Emergency room staff is so rude... No protocols in place, they stress you out and make your situation worse."

Patient review, Promallu

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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