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About

The Eye Works Optometry is a Napa-based optometry practice offering comprehensive eye exams, contact lenses, glaucoma and ocular emergency care, LASIK consultations, and cataract/macular degeneration services. Founded in 2007 and led by Dr. Craig Sultan, the practice operates from 1328 Pearl Street, Napa, with a retail boutique of designer frames and eyewear accessories. There is no information indicating a Calistoga location; their listed offices are in Napa, CA (HQ at 1328 Pearl Street) with three U.S. offices overall. If you’re specifically seeking services in Calistoga, this page does not confirm a Calistoga location. Consider contacting them at (707) 254-2020 or staff@the-eyeworks.com to confirm service availability near Calistoga.

Clinic Type

Optometry

Address

1328 Pearl St, Napa, CA 94559

Phone

(707)-254-2020

Email

staff@the-eyeworks.com

Opening Hours

Monday–Friday 8:30am–5:30pm; Tue 10am–5:30pm

Emergency Care

Eye emergencies with possibility of same-day appointment

Services Offered

  • Eye exams
  • Contact lenses
  • Glasses/lenses
  • Pediatric optometry
  • Retinal photography
  • Optical coherence tomography (OCT)
  • Eyewear fittings
  • Lasik consultation
  • Macular degeneration management
  • Cataract information and referrals
  • Eye emergencies care

Technology & Equipment

  • OCT (Optical Coherence Tomography)
  • Retinal photography
  • High-powered lens examination camera
  • State-of-the-art eye care technology

Team

  • The Eye Works Optometry team, Experienced doctors; five-star reputation — Doctors and staff

Insurance & Payment

  • Spectera
  • Vision Service Plan
  • EyeMed
  • United Health Care
  • MES Vision
  • Medicare

Cash, Credit/debit cards, Possibly insurance payments (not explicitly listed)

Languages Spoken

—

FAQs

What are your office hours?

Hours are Monday–Friday 8:30am–5:30pm and Tuesday 10am–5:30pm.

Commitments

  • High-quality eye care
  • Advanced technology
  • Patient-centered service
  • Same-day emergency appointments (in many cases)

Awards & Accreditations

  • highest-rated optometry practice in the area with 750+ five-star reviews

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp: 4.5/5 (on Yelp) (155 reviews (on Yelp))
  • Company Website: "Five-star" average (implied by marketing) (750+ (total))

Patients praise

  • Friendly and professional staff
  • Efficient service and quick repairs
  • Knowledgeable doctor
  • Great selection of eyewear
  • Clean and welcoming office atmosphere

Common complaints

  • Surprise fees for exams not covered by insurance

"This was my first visit at The Eye Works Optometry. I have to say that the doctor is amazing! He had my daughter, and I laughing and enjoying our time there... However, I would advise that they let a patient know in advance if the exam is going to be covered or not through their insurance. I was kind of surprised by the contact lens exam price which was over $100."

— Medicals-Health.com (patient review)

"Great people and great service. One of my eyeglass lenses popped out. I stopped in without an appointment and was greeted with a smile. Took my glasses to the back and put the lens back in and..."

— Yelp (patient review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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