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About

UChicago Medicine Ingalls Memorial is a hospitals and health care organization based in Harvey, IL, now part of the UChicago Medicine network. It has about 482 employees and operates two U.S. offices: One Ingalls Drive, Harvey, IL 60426 (HQ) and another location in Chicago, IL. The facility offers a range of clinical services through a skilled medical staff focused on prevention, diagnosis, treatment, and rehabilitation. The organization is privately held, active, and affiliated with UChicago Medicine, expanding its network of physicians and services to accelerate care and wellness for the community.

Clinic Type

Family Medicine

Address

1600 Torrence Ave. Calumet City, IL 60409

Phone

708-730-1300

Email

—

Opening Hours

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed

Emergency Care

Urgent Aid Open 24/7

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics
  • See All 15 Services

Insurance & Payment

  • Insurances Accepted

Languages Spoken

—

FAQs

Hours of Operation

Monday - Thursday: 7 am - 7 pm Friday: 7 am - 4 pm Saturday and Sunday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (aggregating Google and other sources): 2.3/5 stars (240 reviews)
  • Healthgrades: 2.0/5 stars (1 review (office-specific))

Patients praise

  • Some reports of friendly front desk or welcoming staff
  • Convenient location for quick primary care needs reported by some patients

Common complaints

  • Long wait times for care
  • Reports of rude or unhelpful staff communication
  • Allegations of poor quality of care and medical negligence
  • Frustrations with billing and insurance processing issues
  • Concerns regarding patient rights and treatment protocols (specifically in behavioral health)
  • Disorganized office management and appointment scheduling difficulties

"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."

— Birdeye User Review

"This is worst place for medical help! We were there over 4 hours before anyone tried to assist us, we were there with an ill newborn with a tempature over 100!"

— A-Better-Place User Review

"Disorganized Office Management... On the day of the appointment, 40 minutes prior, they call to notify that the insurance would not work with the doctor. Overall, not very thorough and just come off sloppy."

— Healthgrades User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Calumet City, IL·Family Medicine

Christian Community Health Center (CCHC) is a nonprofit hospital and health care provider founded in 1991, headquartered in Chicago, IL. It operates 8 offices across the United States (all in Illinois) with services under the primary NAICS/SIC codes for health care facilities. CCHC emphasizes nonprofit community health care delivery and maintains public contact channels (social@cchc1.org, phone: +1 773-233-4100). Main locations include Calumet City at 364 Torrence Avenue, IL 60409, and other Chicago-area offices. For more details or to contact, visit the official site: cchc-online.org.

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Calumet City, IL·Family Medicine

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