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About

UChicago Medicine Ingalls Memorial is a Hospitals and Health Care provider based in Harvey, IL, now partnered with UChicago Medicine. It operates two U.S. locations (HQ at One Ingalls Drive, Harvey, IL 60426, and a location in Chicago, IL) and has a workforce of about 482 employees. The network emphasizes convenient outpatient centers and a broad scope of services, supported by a skilled medical staff focused on prevention, diagnosis, treatment, and rehabilitation. Aliases include Ingalls Memorial and Ingalls Health System.

Clinic Type

Pediatrics

Address

1600 Torrence Ave., Calumet City, IL 60409

Phone

708-730-1300

Email

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Opening Hours

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed. Lab: Monday - Friday 7 am - 6 pm; Saturday 7 am - 2 pm; Closed Sundays and Holidays. Urgent Aid Open 24/7.

Emergency Care

Urgent Aid Open 24/7

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics
  • Pediatrics (related services)
  • See All 15 Services

Insurance & Payment

  • Insurances Accepted

Languages Spoken

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FAQs

What are the hours of operation?

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed. Urgent Aid Open 24/7. Lab hours: Monday - Friday 7 am - 6 pm; Saturday 7 am - 2 pm; closed Sundays and holidays.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (aggregating Google and other sources): 2.3 out of 5 stars (240 reviews)

Patients praise

  • Some patients reported effective treatment from doctors
  • Occasional positive feedback regarding front desk staff and individual nurses
  • Convenience of location for some patients

Common complaints

  • Long wait times
  • Unfriendly or rude staff interactions
  • Billing and financial transparency issues (e.g., separate billing by third-party physician groups)
  • Concerns regarding the quality of patient care and assessments

"There is nothing urgent about this place. They arrive you on the board to have you waiting hours in the waiting area. Been here four hours just for someone to talk to me for 2 mins."

— A Better Place (Ingalls Urgent Care - Calumet City)

"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."

— Birdeye (Ingalls Family Care Center-Calumet City)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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