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About

UChicago Medicine Ingalls Memorial is a Hospitals and Health Care provider based in Harvey, IL, now partnered with UChicago Medicine. It operates two U.S. locations (HQ at One Ingalls Drive, Harvey, IL 60426, and a location in Chicago, IL) and has a workforce of about 482 employees. The network emphasizes convenient outpatient centers and a broad scope of services, supported by a skilled medical staff focused on prevention, diagnosis, treatment, and rehabilitation. Aliases include Ingalls Memorial and Ingalls Health System.

Clinic Type

Radiology

Address

1600 Torrence Ave, Calumet City, IL 60409

Phone

708-730-1300

Email

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Opening Hours

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed; Urgent Aid Open 24/7; Lab: Monday - Friday 7 am - 6 pm; Saturday 7 am - 2 pm; Closed Sundays and Holidays

Emergency Care

Urgent Aid Open 24/7

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics
  • Radiology (implied by location name Radiology clinic request)
  • Advancing Imaging
  • Infusion Services
  • Outpatient Laboratory
  • Pharmacy Services
  • See All 15 Services

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Monday - Thursday: 7 am - 7 pm Friday: 7 am - 4 pm Saturday and Sunday: Closed

Do you offer urgent care or urgent aid?

Urgent Aid Open 24/7

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Ingalls Family Care Center-Calumet City): 2.3 stars (240 reviews)
  • Vitals (Uchicago Medicine At Ingalls): No rating shown (site indicates be first to leave a review) (0 reviews shown)

Patients praise

  • Some reviewers describe the care as effective and/or prioritize providing care
  • Some reviewers mention quick check-in and friendly/welcoming desk or staff

Common complaints

  • Low overall rating on at least one review platform (about 2.3 stars)
  • Long wait times in urgent care setting
  • Claims of billing/double charging via multiple billing entities
  • Staff behavior concerns (rude/unfriendly; privacy concerns)
  • Concerns about clinical process (e.g., not taking vitals; hand hygiene)

"“Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night…”"

— Birdeye review text (Ingalls Family Care Center-Calumet City)

"“this company double charges you… I have collections trying to collect one company…”"

— a-better-place.com (Ingalls Urgent Care - Calumet City)

"“There is nothing urgent about this place… waiting hours… Been here four hours…”"

— a-better-place.com (Ingalls Urgent Care - Calumet City)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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