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About

UChicago Medicine Ingalls Memorial is a Hospitals and Health Care provider based in Harvey, IL, now partnered with UChicago Medicine. It operates two U.S. locations (HQ at One Ingalls Drive, Harvey, IL 60426, and a location in Chicago, IL) and has a workforce of about 482 employees. The network emphasizes convenient outpatient centers and a broad scope of services, supported by a skilled medical staff focused on prevention, diagnosis, treatment, and rehabilitation. Aliases include Ingalls Memorial and Ingalls Health System.

Clinic Type

Sports Medicine

Address

1600 Torrence Ave., Calumet City, IL 60409

Phone

708-730-1300

Email

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Opening Hours

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed; Urgent Aid Open 24/7; Lab: Monday - Friday 7 am - 6 pm; Saturday 7 am - 2 pm; Closed Sundays and Holidays

Emergency Care

Urgent Aid Open 24/7

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics
  • See All 15 Services

Insurance & Payment

  • Insurances Accepted

Languages Spoken

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FAQs

What are the hours of operation?

Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed.

Is urgent care available, and what are the hours?

Urgent Aid is open 24/7.

What are the lab hours?

Lab Monday - Friday: 7 am - 6 pm; Saturday: 7 am - 2 pm; Closed Sundays and Holidays.

Is there free parking?

Free Parking Available.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (aggregating mostly Google reviews): 2.3 out of 5 stars (240 reviews)

Patients praise

  • Some patients found the facility convenient for quick, non-appointment visits
  • Occasional reports of friendly front-desk or welcoming staff

Common complaints

  • Long wait times for urgent care services
  • Perceived staff unfriendliness or rudeness
  • Lack of effective communication from healthcare providers
  • Concerns regarding the quality of patient care and attention to concerns
  • Allegations of procedural negligence or errors in medical intake/vitals recording

"There is nothing urgent about this place. They arrive you on the board to have you waiting hours in the waiting area. Been here four hours just for someone to talk to me for 2 mins. Where is the quality in patient care. Zero Stars!"

— a-better-place.com (Ingalls Urgent Care)

"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."

— Birdeye (Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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