CHA Cambridge Family Health North
Primary Care • Cambridge, MA • Since 1996
About
Summary: CHA (Cambridge Health Alliance) operates as a nonprofit teaching healthcare system serving Cambridge, Somerville, and Boston’s metro-north area in Massachusetts. It includes two acute-care hospitals, primary and specialty care, and mental health/substance use services, with teaching affiliations to Harvard Medical School and Tufts University School of Medicine. Primary locations include 1493 Cambridge Street in Cambridge (HQ) and service sites at 230 Highland Ave (Somerville) and 103 Garland St (Everett). CHA offers 24-hour emergency care at two locations and maintains a Cambridge Public Health Department partnership. If you’re seeking “CHA Cambridge Family Health North Cambridge,” CHA provides family medicine and primary care services across its network, with access via its Cambridge and nearby sites. Contact: 617-665-1000.
Clinic Type
Primary Care
Address
2067 Massachusetts Avenue
Phone
617-575-5570
HIM3@CHAlliacne.org
Opening Hours
Televisits | In-person M, W: 8:00 am - 7:00 pm, (W closed 1 - 2 pm) Tue, Thu, Fri: 8:00 am - 5:00 pm; Phone Hours: Monday - Friday: 8:00 am - 5:00 pm
Telehealth
Televisits available
Emergency Care
24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital; in case of emergency call 911
Services Offered
Team
Insurance & Payment
—
You can call CHA Financial Assistance for insurance help at 617-665-1100
Pay online, Insurance
Languages Spoken
FAQs
How do I get health care if I need it now?
Same day virtual visits when you feel sick. You can schedule a same-day or next-day Virtual Sick Visit through MyChart for certain symptoms.
How do I contact Patient Relations?
Please contact our patient relations team at 617-665-1398 or use our patient relations web form.
Can I get an interpreter during my visit?
Get an interpreter; please tell your care team before your next visit. Our interpreter services team can help.
How do I pay my bill?
You can now pay your bill online.
What if I need health insurance or financial assistance?
If you need health insurance, we can help. Just call the CHA Financial Assistance team at 617-665-1100.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (via Apple Maps): 3.7 out of 5 stars (23 reviews)
- Healthgrades: Data available for individual provider ratings (12 office ratings)
Patients praise
- Kind and knowledgeable providers/staff
- Clean, modern, and well-maintained facility
- User-friendly online patient portal (MyCHArt) for messaging and results
- Flexible hours facilitating easier appointment access for established patients
- Effective and prompt lab services
Common complaints
- Long wait times for new patients
- Long hold times when calling the office (due to nurse triage)
- Some users express general dissatisfaction with the broader CHA system, occasionally citing communication or administrative issues
"CHA Cambridge Family Health North is a primary care clinic where patients report a great experience and feel well cared for by the entire care team. The primary care doctors are described as excellent, very kind, and knowledgeable."
— Loc8NearMe"I've had a great experience with everyone here. It actually doesn't matter to me who I see from my care team or other providers for more urgent issues."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHA Newsroom - CHA Named a 2025 Leading Disability Employer — Oct 1, 2025
- CHA’s High Reliability Organization Initiative Helps Propel Windsor Street Primary Care to Patient Experience Awards - Massachusetts Health Quality Partners — Apr 8, 2026
- Cambridge Health Alliance Hits 1M Visits and Expands Care — May 15, 2026
- 'Beacon of hope': Cambridge Birth Center reopens after six years — Jun 17, 2026
- The only freestanding birth center in Eastern Mass. just opened in Cambridge | GBH — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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