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About

Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. Formed in 2014 from the merger of Rochester General Health System and Unity Health System (and the St. Lawrence Health System acquisition in 2021), RRH operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehabilitation, surgical centers, skilled nursing, and senior living services. It also runs ACM Global Laboratories (a global clinical trials/testing subsidiary). RRH employs about 19,400 staff and 2,100 medical providers, with 3,900 nurses and 734+ volunteers. The system’s flagship is Rochester General Hospital, a major emergency provider. RRH’s headquarters are in Rochester, NY, and it serves the Greater Rochester area, the Finger Lakes, and St. Lawrence County. If you’re seeking nephrology services specifically, RRH offers nephrology among its medical services across its sites; for Canton-specific nephrology, RRH’s Canton area nephrology details are not explicitly listed on the page. For precise nephrology locations in or near Canton, contact RRH or check their outpatient locations.

Clinic Type

Nephrology/Dialysis

Address

80 E Main St, Canton, NY 13617

Phone

3152615870

Email

parking@rochesterregional.org

Opening Hours

Tue: 1:00 PM - 5:00 PM

Services Offered

  • Nephrology
  • Dialysis
  • Kidney care
  • Kidney disease management
  • Dialysis and kidney transplantation support

Insurance & Payment

Languages Spoken

FAQs

What services does the nephrology team provide?

The nephrology services include care and treatments for autoimmune disease, diabetes, hypertension, kidney disease, and renal osteodystrophy, as part of comprehensive kidney care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5 out of 5 stars (brand-wide) (74 reviews (brand-wide))
  • WebMD Care: 5 out of 5 stars (3 ratings (specific provider))
  • RateMDs: 5 out of 5 stars (3 reviews (specific provider))

Patients praise

  • some individual specialists receive high praise for bedside manner, knowledge, and thoroughness
  • reports of staff going above and beyond in inpatient care settings
  • high performing ratings in certain clinical procedures

Common complaints

  • concerns regarding billing clarity and communication
  • instances of perceived lack of responsiveness from administration
  • mixed patient reports regarding bedside manner and attentiveness in some hospital departments

"Dr. Matt is the ultimate best Nephrologist... He has a Heart of Gold in how he treats and communicates with his patients and family! He is a top notch Doctor..."

RateMDs review for Dr. Matthew Gross

"The staff involved in her care... went above and beyond in their care of our mother. We as a family felt heard and supported."

North Country Now report on Canton-Potsdam Hospital patient experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Canton, MS·Nephrology/Dialysis

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