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Clinic Type

Surgery

Address

180 S Main St, Canton, IL

Phone

309-647-0201

Email

ckohler@cantoncityhall.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • medical and surgical services

Team

  • Graham Medical Group, part of Graham Health System — clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Homefacts / Medicare HCAHPS Data: 68% to 89% patient recommendation rate (sources vary) (319 survey responses (Homefacts))
  • MedicalRecords.com: 2.9 out of 5 (16 reviews)
  • Birdeye (Stinauer Family Dentistry): 4.6 out of 5 (70 reviews)

Patients praise

  • Professional, kind, and friendly nursing and support staff in many departments
  • Doctors often praised for being thorough, knowledgeable, and taking time to explain conditions
  • Efficient and quick service noted by some patients in the ER and dental offices
  • High likelihood of recommendation by a majority of hospital patients

Common complaints

  • Long wait times in ER and for appointments
  • Complaints about perceived lack of thoroughness in diagnosis or treatment
  • Reports of unprofessional or rude staff behavior in some instances
  • Allegations of miscommunication or medical record discrepancies

"The ER doctors and nurses were fantastic! Beats OSF and Methodist in Peoria for sure. They were fast, professional, and knew exactly what I needed."

MedicalRecords.com review

"The Dr. literally laughed in my face when I asked if he could try to find the cause of my pain rather than just throwing pills at me. ... Go to a real hospital if you need any help whatsoever."

MedicalRecords.com review

"Dr. John has great 'bedside/chairside manner' and takes the time to listen to your needs/concerns. The visits don't seem hectic and rushed."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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