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Clinic Type

Urgent Care

Address

Graham Health System, Graham Medical Group clinic, Canton area

Phone

309-647-0201

Email

ckohler@cantoncityhall.org

Opening Hours

7 days a week (Convenient Care available every day)

Emergency Care

24-hour emergency services

Services Offered

  • Urgent Care
  • Prompt Care
  • Quick Care
  • minor illness and injury treatment
  • primary care collaboration
  • quality medical and surgical services

Insurance & Payment

—

Languages Spoken

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FAQs

What services does Graham Hospital provide in its Urgent Care/Convenient Care?

Urgent Care, Prompt Care, Quick Care for minor illnesses and injuries when a primary provider is not available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 2.9/5 (16 reviews)
  • US News Best Hospitals: 89% willing to recommend
  • Illinois Hospital Report Card (HCAHPS): 71% highly satisfied

Patients praise

  • competent and skilled individual providers (e.g., specific surgeons and ENT specialists)
  • high patient recommendation rates for hospital services (89%)
  • professional and thorough bedside manner reported for some practitioners
  • efficient ER care noted by some patients

Common complaints

  • billing and payment transparency concerns
  • poor customer service and staff communication/attitude
  • dissatisfaction with clinical diagnostic accuracy and treatment planning
  • perceived lack of concern for patient mental health needs

"This is an abuse in the medical billing industry... Highly recommend you find somewhere else if you don’t have insurance because they will rake you over coals if you give them a chance."

— Online Review (LocalityBiz)

"The staff here are very nice and do their best to help you and get you feeling better."

— Online Review (MedicalRecords.com)

"In todays world you do not find doctors, surgeons who take the time to investigate, explain and make sure that I was taken care of and covered every base."

— Patient Review (Healthgrades)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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