Cancer Care | Southern Illinois Healthcare
Cancer Care • Carbondale, IL • Multiple (Carbondale, Marion and SIH Cancer Institute locations mentioned) locations
About
Southern Illinois Healthcare (SIH) is a nonprofit health system headquartered in Carbondale, IL. It operates four hospitals plus a comprehensive cancer center (SIH Cancer Institute) and more than 30 outpatient/specialty clinics, with Level II Trauma care and a broad range of services including cancer care, heart and vascular, neuroscience, rehabilitation, dermatology/plastic surgery, urgent care, birthing, and virtual care. SIH is the region’s largest private employer and a major provider of charity and unreimbursed care. Key cancer care details: - SIH Cancer Institute is recognized for outcomes in cancer care and has grown over the past decade, with affiliations to regional partners like Prairie Heart Institute and Siteman Cancer Network. Locations: - Headquarters and main campus: 1239 East Main St, Carbondale, IL - Other sites across southern Illinois (e.g., Murphysboro and Herrin) If you’re looking for specifics on SIH’s cancer services, you can explore the SIH Cancer Institute page or contact SIH via their Carbondale headquarters.
Clinic Type
Cancer Care
Address
Carbondale, IL; Marion, IL (locations referenced)
Phone
618-549-0721
appointments@sih.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (SIH Cancer Institute): 4.8 out of 5 (134 reviews)
- SIH Internal Patient Experience Survey (SIH Breast Center/Provider): 4.9 out of 5 (129 ratings)
Patients praise
- High patient satisfaction ratings specifically for the SIH Cancer Institute and providers (often around 4.8-4.9 out of 5)
- Descriptions of staff as friendly, caring, and professional in many positive reviews
- Praise for the technical competence of surgeons and specialists involved in cancer care
- User-friendly and informative patient-facing digital resources and website
Common complaints
- Concerns regarding billing practices and potential for accounts to be sent to collections while payment plans are in progress
- Reports of long wait times in the emergency department and difficulty in accessing timely care or communication
- Anecdotal reports of perceived lack of empathy or professionalism among some staff members
- Experiences involving disagreements over treatment plans or dissatisfaction with clinical outcomes
"awesome staff , you feel that they care"
— Birdeye Review"The staff was friendly and the care provided was top-notch. The website sih.net was user-friendly and informative. Highly satisfied!"
— Trustburn Review"My husband & l went to this facility when he was diagnosed with 4th stage cancer... The main effect was a serious loss of appetite & massive weight loss from which my husband never recovered."
— LocalGuideWorld ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SIH expands access to advanced cancer clinical trials | WSIU — Dec 8, 2025
- SIH welcomes two new specialists to expand regional care - KBSI FOX23 News Cape Girardeau News | Paducah News — Nov 18, 2025
- Carbondale's SIH offers new robotic lung cancer detection | Health | wsiltv.com — Oct 9, 2025
- SIH introduces Ion® Robotic Technology for earlier lung cancer detection | WSIU — Oct 15, 2025
- SIH brings global research to southern Illinois with advanced cancer clinical trials — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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