SIH Prairie Heart Institute Carbondale | Southern Illinois Healthcare
Cardiology • Carbondale, IL
About
Southern Illinois Healthcare (SIH) is a nonprofit health system based in Carbondale, IL, serving southern Illinois with 4 hospitals, a comprehensive cancer center, Level II Trauma Center, and 30+ outpatient practices. It is the region’s largest private employer and a major provider of charity and community benefits. SIH is affiliated with Prairie Heart Institute, SIU School of Medicine residency, Siteman Cancer Network, and the BJC Collaborative. The SIH Prairie Heart Institute in Carbondale offers regional cardiac care, including recent minimally invasive options for atrial fibrillation. SIH operates seven offices nationwide (primarily in southern Illinois) and maintains multiple facilities, including its Carbondale headquarters.
Clinic Type
Cardiology
Address
409 W Oak St. Carbondale, IL 62901
Phone
618-529-4455
appointments@sih.net
Opening Hours
Monday: 8 a.m. - 4:30 p.m. Tuesday: 8 a.m. - 4:30 p.m. Wednesday: 8 a.m. - 4:30 p.m. Thursday: 8 a.m. - 4:30 p.m. Friday: 8 a.m. - 4:30 p.m. Saturday: Closed Sunday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
Monday: 8 a.m. - 4:30 p.m. Tuesday: 8 a.m. - 4:30 p.m. Wednesday: 8 a.m. - 4:30 p.m. Thursday: 8 a.m. - 4:30 p.m. Friday: 8 a.m. - 4:30 p.m. Saturday: Closed Sunday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, Birdeye, Facebook: Varies widely by source (e.g., 3.5/5 on Vitals, 3.6/5 on Birdeye for a related facility, 78% recommend on Facebook)
Patients praise
- Highly regarded and compassionate medical providers and specialists
- Patients feeling well-cared for during procedures and clinical encounters
- Friendly and helpful nursing and support staff in specific departments
Common complaints
- Difficulties with office staff responsiveness, including failure to return phone calls
- Complaints regarding administrative and billing issues, such as insurance preauthorization delays and co-pay structures
- Reports of long wait times for appointments and in emergency or clinical settings
- Concerns about communication clarity regarding medical procedures or side effects
"I have received spectacular care from the providers and staff at Prairie. I can't recommend them high enough. Everyone I encounter is incredibly professional and caring. A+!"
— Regina Einig via LocalityBiz"Doctors are good. Urgent phone calls are not taken seriously. Slow to call back if called back at all."
— WebMD User Review"The office has rescheduled my appointments multiple times without notification, no one returns your calls."
— Colleen Mills via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SIH Memorial in Carbondale earns national award for heart attack care — Apr 7, 2026
- Southern Illinois Healthcare reports four heart attack patients were shoveling snow — Jan 28, 2026
- Southern Illinois Healthcare raising awareness for women’s heart health on National Wear Red Day — Feb 6, 2026
- Sign up underway for Hearts in Motion Awareness Walk at SIU — Aug 1, 2025
- SIH Memorial in Carbondale earns national award — Apr 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More cardiology clinics in Carbondale
Prairie Cardiovascular Consultants, Ltd. is a private medical practice specializing in cardiology with a presence across central and southern Illinois, including Carbondale. Key details: - Headquarters: Springfield, IL; founded 1979 - Services: Cardiology specialty care and heart health programs; multiple locations in Illinois - Carbondale location: Prairie Cardiovascular in Carbondale (address not fully listed in excerpt) - Office presence in 7 U.S. offices total - Contact: 1-217-788-0706 - Additional context: Part of a broader heart health network with physician groups and state heart programs aimed at improving patient outcomes If you need, I can pull the Carbondale address and a quick snapshot of the services they specifically offer there.
Prairie Cardiovascular Consultants, Ltd. is a private medical practice based in Springfield, Illinois, specializing in cardiology and heart health across seven offices in central and southern Illinois. Founded in 1979, the group employs about 135 staff and runs an active research program to advance diagnostics and treatments in heart/vascular care. Notable locations include Carbondale (one of seven offices) and other sites in O’Fallon, Effingham, Springfield, Decatur, and more. They are part of HSHS Medical Group and emphasize patient-centered care, prevention, and outcomes-driven heart health. Key contact: 1-217-788-0706.
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