Dental in Carbondale - Shawnee Health
Dentistry • Carbondale, IL • Since 1971 • multiple locations (Carbondale site listed) locations
About
Shawnee Health in Carbondale offers comprehensive dental care as part of its integrated medical and behavioral health services. Key details: - Organization: Shawnee Health Service, a nonprofit providing medical, behavioral health, dental, nutrition, OB/GYN, weight management, and social services in southern Illinois. - Carbondale location: 400 South Lewis Lane, Carbondale, IL 62901. - Services: General and pediatric dentistry within a broader network of community health centers; emphasis on whole-patient care and integrated primary medical and behavioral health services. - Network: Nine medical providers and sixteen mid-level providers across multiple sites in Jackson and Williamson Counties, including Carbondale. If you’re looking for dental appointments in Carbondale, Shawnee Health will be a local option within their Carbondale site and broader Shawnee Health network.
Clinic Type
Dentistry
Address
402 S. Lewis Lane, Carbondale, Illinois 62901
Phone
618-519-9200
shsinfo@shsdc.org
Opening Hours
Monday–Friday 7:30 am–5:00 pm (vary by day; shown as 7:30 am – 5:30 pm Mon-Thu, 7:30 am – 5:00 pm Fri in highlights)
Emergency Care
Emergency services available via on-call provider; call 618-519-9200 for assistance
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are provided at Shawnee Health Dental in Carbondale?
General Dentistry and Pediatric Dentistry are provided.
What are the contact options for emergencies?
Call 618-519-9200, press option #1, select specialty; call 911 or visit ER for emergencies.
What are the general hours for the Dental in Carbondale location?
Monday–Friday; 7:30 am–5:30 pm (until 5:00 pm on Friday).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various online review platforms including LocalityBiz, USCompanies.net, Birdeye, and Nextdoor: Generally low, with some platforms showing very poor ratings (e.g., 1-2 stars in specific reviews) (Specific total count is not clearly aggregated across all platforms; multiple individual reviews noted across various sites)
Patients praise
- Some patients describe the office staff as friendly and helpful
- The facility is described as clean and quiet by some patients
- Availability of sliding scale fees and insurance guidance for patients
Common complaints
- Issues with appointment scheduling, cancellations, and long wait times for appointments
- Complaints regarding bedside manner and professional conduct of certain providers
- Reports of poor responsiveness to dental emergencies or new patient requests
- Medical malpractice litigation reported against the organization
"While the office staff were always polite they call us 15 minutes before the granddaughters appointment to cancel. We live an hour away."
— LocalityBiz review"Just like other's said the office staff was great they were nice and genuinely seemed to care that I was in a lot of pain. Hygientist was a sweetheart also was very careful with me... Then comes in Dr. Powers and he was so mean and unsympathetic."
— USCompanies.net review"The office was clean and quiet and cool. The lady who checked me in was very nice and helpful. She gave me info about the sliding scale fee and my insurance."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Dental Center comes to Shawnee Health · Shawnee Health — Aug 27, 2025
- Durbin promotes project to expand low income dental care | WSIU — Apr 1, 2026
- Sen. Durbin celebrates expansion of pediatric dental center | News | metropolisplanet.com — Mar 31, 2026
- Aetna Better Health to Host Free Benefit Day Events | WSIU — Jul 7, 2026
- Southern Illinois kids face dental care gaps | Latest Headlines | thesouthern.com — Jul 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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