SIU Medicine Center for Family Medicine | Carbondale
Family Medicine • Carbondale, IL
Clinic Type
Family Medicine
Address
300 West Oak St, Carbondale, IL 62901
Phone
618-536-?
foundation@siumed.edu
Opening Hours
Mon - Fri: 8:00 am-5:00 pm
Telehealth
Telehealth visits available
Services Offered
Team
Insurance & Payment
Languages Spoken
FAQs
What services does the SIU Center for Family Medicine Carbondale offer?
They provide services in the office, patient homes, hospitals, rehabilitation units, assisted living facilities, memory care facilities, long-term care facilities, as well as telehealth visits.
What designation does the center have as part of its care model?
It is designated as a Federally Qualified Health Center (FQHC) with NCQA Patient-Centered Medical Home (PCMH) Recognition.
What accreditation/recognition has the center received?
Bronze status in the Advocacy Center of Excellence (ACE) Program.
Is the facility part of the National Health Service Corps (NHSC)?
Yes, it is a member site of NHSC.
Where can I learn more about the NHSC site status?
NHCS.hrsa.gov.
What insurance plans are accepted?
Medicaid, Medicare, CHIP.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Local Guide World, Healthgrades, Vitals, WebMD, Facebook: Generally low, though specific reviews are limited and mixed (8 reviews mentioned in one source; most mainstream platforms (Healthgrades, Vitals, WebMD) show very few or no office-level reviews)
Patients praise
- High trust in specific individual doctors' medical judgment
- Satisfactory medical care provided by physicians and residents
Common complaints
- Difficulty with administrative/office staff (rude, uncommunicative)
- Issues with referrals and appointments (scheduling errors, long wait times)
- Billing errors
- Poor communication regarding pharmacy refills
- Inconvenient/difficult-to-use patient portal
"Love my doctor - but the rest of the staff make almost every interaction difficult. They are often rude, uncommunicative, and like as not, a visit will be followed with a billing error."
— Local Guide World user review"I have been very happy with the medical care (whether regular staff or residents). However, they have the worst patient portal - difficult to use..."
— Facebook group commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SIU Medicine Family Medicine Outpatient Clinic | Carbondale — Aug 13, 2025
- Our Locations | SIU Medicine — Jun 8, 2026
- Siu Family Medicine, Carbondale, IL - Healthgrades — Jan 6, 2026
- Our Locations | SIU Medicine — Jun 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Carbondale
Southern Illinois Healthcare (SIH) is a nonprofit health system based in Carbondale, IL, serving the southern Illinois region. Key points relevant to Family Medicine in Carbondale: - Type and scope: Not-for-profit health system with multiple hospitals and more than 30 outpatient and specialty practices. SIH is the region’s largest private employer. - Services and focus: Comprehensive care across primary and specialty services, including family medicine via affiliated practices and partner programs. - Location: Headquarters in Carbondale, IL, with several clinics and facilities in the surrounding towns (e.g., Murphysboro and Herrin) within southern Illinois. - Affiliations: Connected with Prairie Heart Institute, SIU School of Medicine Family Practice Residency Program, Siteman Cancer Network, and the BJC Collaborative, which can influence primary care referrals and support. - Contact/practical details: Main Carbondale address and multiple regional offices; main hospital/clinic networks likely offer family medicine physicians and residency-affiliated training. If you’re seeking a specific SIH family medicine clinic in Carbondale, I can pull the exact clinic names, addresses, and contact numbers from the SIH site.
Summary: - The SIU Medicine Center for Rural Health and Social Service Development (CRHSSD) is a small unit within SIU School of Medicine focused on improving rural health and social services in Illinois. - Located on the SIU Carbondale campus (Carbondale, IL), it collaborates with university and rural community partners to advance health outcomes in rural areas. - Key activities include partnerships, community programs, research, and initiatives related to family and community medicine, population health, and equity/inclusion. - Organization details: 2 employees (small research/medical staff), contact at crhssd@siu.edu, phone 618-453-1262. - Relevant categories: rural health, medical education, community programs, social service development, research. If you’re looking specifically for a Family Medicine Residency in Carbondale: - The page describes the Center’s broader role in rural health and community care, but does not list a distinct Family Medicine Residency Program or its accreditation details. For residency specifics, you may want to explore SIU School of Medicine’s family medicine residency offerings or contact the CRHSSD directly.
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