Shawnee Health, Behavioral Health
Psychiatry • Carbondale, IL • Since 1971
About
Shawnee Health is a nonprofit health system in southern Illinois offering integrated primary medical and behavioral health care, including addiction medicine, counseling, OB/GYN, pediatrics, and behavioral health services. Located in Carbondale (headquartered in Carterville), it operates a network of community health centers across Jackson and Williamson Counties with nine medical providers, seven dentists, and sixteen mid-level providers. Services span medical, behavioral health, nutrition, dentistry (general and pediatric), and social services, with 16 offices listed across the region. The organization has a dedicated Behavioral Health team that has received recent grant funding (notably $75,000 from the Williamson County 708 Mental Health Board) to support ongoing behavioral health initiatives.
Clinic Type
Psychiatry
Address
404 S. Lewis Lane Carbondale, Illinois 62901
Phone
(618) 519-9200
shsinfo@shsdc.org
Opening Hours
Monday: 8:00 am – 7:00 pm; Tuesday: 8:00 am – 5:00 pm; Wednesday: 8:00 am – 7:00 pm; Thursday: 8:00 am – 6:00 pm; Friday: 8:00 am – 5:00 pm
Emergency Care
911, ER
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the services provided here?
Behavioral Health Treatment, Counseling, Case Management and Care Coordination, Enrollment Assistance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org: 3.43/5 (Trustscore)
- Yelp: 2.3/5 (24 reviews)
- FindRecoveryCenter.com: 4.7/5 (7 reviews)
Patients praise
- Some patients report positive experiences with specific providers who are described as caring, attentive, and good listeners
- Friendly and professional staff in certain departments, such as OB/GYN
- Valued as a community-focused, accessible provider for families and general medical needs
Common complaints
- Poor administrative and scheduling management, including late cancellations and failure to return calls
- Complaints about perceived lack of empathy, poor bedside manner, or rude staff/providers
- Specific concerns regarding facility environment (e.g., odors in waiting area)
- Frustration with new patient intake processes and emergency availability
"Dr. Mansuri is literally the best doctor I've ever had in Southern Illinois. He listens to his patients and does everything he can to ensure they're in good health."
— FindRecoveryCenter.com"I would not recommend this office. While the office staff were always polite they call us 15 minutes before the granddaughters appointment to cancel."
— LocalityBiz.com"I have seen multiple doctors for my issues and never have I felt like they listened like she did. When I left there for the first time I felt a lot better."
— LocalityBiz.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aetna Better Health to Host Free Benefit Day Events | WSIU — Jul 7, 2026
- Shawnee Health earns top honors for quality care in Southern Illinois | Health | wsiltv.com — Aug 20, 2025
- Sen. Durbin celebrates expansion of pediatric dental center | News | metropolisplanet.com — Mar 31, 2026
- Pediatric Dental Center comes to Shawnee Health · Shawnee Health — Aug 27, 2025
- News linked to lauren white: Where is lauren white mentioned in news? — Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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